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Don Franklin Mitsubishi

(112 reviews)
Visit Don Franklin Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
New (859) 354-4164 (859) 354-4164
Used (859) 354-4168 (859) 354-4168
Service (859) 354-4159 (859) 354-4159

Reviews

(112 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Lincoln was great!

Lincoln was great! He worked hard to locate the perfect vehicle for me. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Conner was very friendly and easy to work with.

Conner was very friendly and easy to work with. I was thrilled with my new car and the price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dan franklin helped us out all the way I can honestly say

Dan franklin helped us out all the way I can honestly say at the end of the day they are really helpful and they helped us get approved into a really nice car. I recommend this car dealership to anyone out there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Salesforce, answered all our questions and

Excellent Salesforce, answered all our questions and concerns,Excellent experience working with Conner Free,hope to do more business with him in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Mr Collins, thank you for taking the time to share you experience with us here at Don Franklin Mitsubishi in Nicholasville! We look forward to serving you, your family and friends down the road!

I was very pleased with dealing with Josh fite at Don

I was very pleased with dealing with Josh fite at Don Franklin Mitsubishi of nicholasville ky

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Denise, thank you for taking the time to share you experience with us here at Don Franklin Mitsubishi in Nicholasville! We look forward to serving you, your family and friends down the road!

Excellent service

The staff was friendly, knowledgeable, courteous. They went out of their way to make sure you understood the process. The all around experience was excellent

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2023 Outlander

Couldn’t be more happy with the experience we had buying our 2023 Outlander this weekend. Dan answered all our questions, and made it feel like we had been friends for a lifetime. Would definitely recommend to anymore if your in the market for a new car. Thanks for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Vehicle had been transferred to another lot when I

Vehicle had been transferred to another lot when I arrived for my appointment. Found my experiance with this dealership very unprofessional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Gold Standard of Service

I purchased a new Mitsubishi vehicle here, and have had two Mitsubishis serviced by this dealership for many years now. I don?t go anywhere else- I go for a routine maintenance. I even ordered tires online and had them install and balance them. They also installed Mitsubishi roof rails after purchase for me and did a great job. The service and sales staff are respectful, kind and helpful. I couldn?t ask for a better experience. I believe their prices are fair, and I trust them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great place to buy a car

all people very helpful. Especially salesman Dan tolson. Easy to work with and made me feel very comfortable with the buying process. Thanks for all the help moving all the stuff from my old car into the new one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!