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Dwayne Lane's Skagit Subaru

(58 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:30am to 4:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–7:00pm 8:30am–4:30pm
Sunday 10:00am–6:00pm Closed
New (855) 556-4426 (855) 556-4426
Used (855) 557-0438 (855) 557-0438
Service (855) 557-0443 (855) 557-0443

Reviews

(58 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dwayne Lane's Skagit Subaru from DealerRater.

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Consistently helpful and friendly service from Hayley and

Consistently helpful and friendly service from Hayley and the team! The sales team has also been superb over the years… our 3rd leased Subaru!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jason and Hayley did a great job getting my Outback right

Jason and Hayley did a great job getting my Outback right in for an oil change. Great friendly professional service! I've purchased four Outback's from Dwayne Lane's Skagit Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Bought my current car at Dwayne Lane in Arlington, so in

Bought my current car at Dwayne Lane in Arlington, so in search of a replacement, I went back to that dealership's website looking for a newer version of my vehicle. Dwayne Lane Subaru had what I was looking for, but the salesperson didn't know anything about the car. So he couldn't offer me much help - he also lied to me when I asked him how the car came to them. I asked if it was from a rental car company and he said no - turns out it was, and it was also in an accident - he didn't disclose that either. Luckily, a few things stood out to me and I had a bad feeling about the car, so I walked off the lot, or I could have been stuck with a... bad purchase. It's going to be tough for me to trust ANY Dwayne Lane dealership for a while.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Hayley was attentive to the services I requested and

Hayley was attentive to the services I requested and provide professional assistance and suggestions as the information may apply. Her appearance was clean and neat and I appreciated her friendly manor. I look forward to seeing her again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We just purchased our third Outback from Dwane Lane

We just purchased our third Outback from Dwane Lane Skagit Subaru. We have been pleased with all three cars, pleased with the service department and pleased with the sales personnel (Joel). We have found all staff to be courteous, efficient and personable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pleasant service worker, cozy waiting lounge, enjoyed the

Pleasant service worker, cozy waiting lounge, enjoyed the video of the inside of my car too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Joel the salesman was very pleasant.

Joel the salesman was very pleasant. I asked he not do creepy car salesman stuff, and he didnt! Felt fairly transparent. I would buy another subaru there. Joel worked at making the sale as quick as possible. I enjoyed working with him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

All salespeople were friendly and helpful.

All salespeople were friendly and helpful. No problems at all. They explained all the options clearly and in detail.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Joelle is great to work with.

Joelle is great to work with..Explained everything we needed. to know.Great experiene in every area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They can’t fix their own cars.

They can’t fix their own cars. They can’t fix their own car’s. Brought in my car for bad idle. Cost me 400 dollars and did not fix it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.