Reviews
Consistently helpful and friendly service from Hayley and
Consistently helpful and friendly service from Hayley and the team! The sales team has also been superb over the years… our 3rd leased Subaru!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jason and Hayley did a great job getting my Outback right
Jason and Hayley did a great job getting my Outback right in for an oil change. Great friendly professional service! I've purchased four Outback's from Dwayne Lane's Skagit Subaru.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bought my current car at Dwayne Lane in Arlington, so in
Bought my current car at Dwayne Lane in Arlington, so in search of a replacement, I went back to that dealership's website looking for a newer version of my vehicle. Dwayne Lane Subaru had what I was looking for, but the salesperson didn't know anything about the car. So he couldn't offer me much help - he also lied to me when I asked him how the car came to them. I asked if it was from a rental car company and he said no - turns out it was, and it was also in an accident - he didn't disclose that either. Luckily, a few things stood out to me and I had a bad feeling about the car, so I walked off the lot, or I could have been stuck with a... bad purchase. It's going to be tough for me to trust ANY Dwayne Lane dealership for a while.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hayley was attentive to the services I requested and
Hayley was attentive to the services I requested and provide professional assistance and suggestions as the information may apply. Her appearance was clean and neat and I appreciated her friendly manor. I look forward to seeing her again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We just purchased our third Outback from Dwane Lane
We just purchased our third Outback from Dwane Lane Skagit Subaru. We have been pleased with all three cars, pleased with the service department and pleased with the sales personnel (Joel). We have found all staff to be courteous, efficient and personable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pleasant service worker, cozy waiting lounge, enjoyed the
Pleasant service worker, cozy waiting lounge, enjoyed the video of the inside of my car too!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Joel the salesman was very pleasant.
Joel the salesman was very pleasant. I asked he not do creepy car salesman stuff, and he didnt! Felt fairly transparent. I would buy another subaru there. Joel worked at making the sale as quick as possible. I enjoyed working with him
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
All salespeople were friendly and helpful.
All salespeople were friendly and helpful. No problems at all. They explained all the options clearly and in detail.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Joelle is great to work with.
Joelle is great to work with..Explained everything we needed. to know.Great experiene in every area.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They can’t fix their own cars.
They can’t fix their own cars. They can’t fix their own car’s. Brought in my car for bad idle. Cost me 400 dollars and did not fix it.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair