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Dwayne Lane's Skagit Subaru

(58 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:30am to 4:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–7:00pm 8:30am–4:30pm
Sunday 10:00am–6:00pm Closed
New (855) 556-4426 (855) 556-4426
Used (855) 557-0438 (855) 557-0438
Service (855) 557-0443 (855) 557-0443

Reviews

(58 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dwayne Lane's Skagit Subaru from DealerRater.

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Purchase was great.

Purchase was great. There was no pressure from any of the staff and all my questions were answered without hesitation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

No pressure at all!

No pressure at all! plenty of cars to look at, staff is knowledgeable about the cars. Zach and Murph were great! It was a pleasure working with them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchase went smooth.

Purchase went smooth. Sven is knowledgeable and helpful. Car was ready when it was supposed to be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great team of individuals that work at the Dwayne Lanes

Great team of individuals that work at the Dwayne Lanes Subaru dealership. Sven was easy to work with. Never felt pressured. Thank you again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I worked Sam over a couple of weeks to get a vehicle that

I worked Sam over a couple of weeks to get a vehicle that I am very happy with. Sam was very patient and did not pressure the sale in any way. I test drove many vehicles, Sam was even able to bring a Mazda over for me to compare directly with the Subarus. The purchase was pretty quick and painless. They even schedule a one on one for a couple weeks out with a person that can answer all your questions about the features that modern cars have. When I need to buy another car I would go to Dwayne Lane Subaru again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was a pleasure to do business with you.

It was a pleasure to do business with you. Joel our sales guy was great as was very informational about not only the vehicle we originally came in to see but also about several others which helped us make a decision that was better all the way around. The dealership as a whole was great, i wish all the Dwayne lane stores were like this. Thank you and we look forward to future business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly, helpful , knowledgeable staff.

Friendly, helpful , knowledgeable staff. Clean, organized showroom and service areas. Family owned and operated by a great group of people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly, professional, and knowledgeable.

Friendly, professional, and knowledgeable. But most impressive was the quickness of the buying transaction. Maybe 20 minutes max.... Not the Hours long experience of the past. I am 71 years old and have suffered in many, many long transactions in the past.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Took car in for new tires and brake service.

Took car in for new tires and brake service. They charged me nearly $1k to turn the rotors and replace the pads. Absolute scam! But thats not the worst of it. They either forgot to put a bolt back in on my front driver side caliper or never tightened it and it fell out. My entire caliper fell away from the rotor and was hitting the inside of my wheel. So thankful that it didn’t catch on anything and cause a horrific accident. DO NOT TAKE YOUR VEHICLE HERE! Im terrified to find out what other corners they cut or forgot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sven and Jason were great!

Sven and Jason were great! Helpful and knowledgeable about everything! Sven explained our car features and answered all our questions, if he didn’t know he would find out! Great Job! Very enjoyable experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.