Reviews
Purchase was great.
Purchase was great. There was no pressure from any of the staff and all my questions were answered without hesitation.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
No pressure at all!
No pressure at all! plenty of cars to look at, staff is knowledgeable about the cars. Zach and Murph were great! It was a pleasure working with them!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchase went smooth.
Purchase went smooth. Sven is knowledgeable and helpful. Car was ready when it was supposed to be.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great team of individuals that work at the Dwayne Lanes
Great team of individuals that work at the Dwayne Lanes Subaru dealership. Sven was easy to work with. Never felt pressured. Thank you again
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I worked Sam over a couple of weeks to get a vehicle that
I worked Sam over a couple of weeks to get a vehicle that I am very happy with. Sam was very patient and did not pressure the sale in any way. I test drove many vehicles, Sam was even able to bring a Mazda over for me to compare directly with the Subarus. The purchase was pretty quick and painless. They even schedule a one on one for a couple weeks out with a person that can answer all your questions about the features that modern cars have. When I need to buy another car I would go to Dwayne Lane Subaru again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a pleasure to do business with you.
It was a pleasure to do business with you. Joel our sales guy was great as was very informational about not only the vehicle we originally came in to see but also about several others which helped us make a decision that was better all the way around. The dealership as a whole was great, i wish all the Dwayne lane stores were like this. Thank you and we look forward to future business.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly, helpful , knowledgeable staff.
Friendly, helpful , knowledgeable staff. Clean, organized showroom and service areas. Family owned and operated by a great group of people.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly, professional, and knowledgeable.
Friendly, professional, and knowledgeable. But most impressive was the quickness of the buying transaction. Maybe 20 minutes max.... Not the Hours long experience of the past. I am 71 years old and have suffered in many, many long transactions in the past.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Took car in for new tires and brake service.
Took car in for new tires and brake service. They charged me nearly $1k to turn the rotors and replace the pads. Absolute scam! But thats not the worst of it. They either forgot to put a bolt back in on my front driver side caliper or never tightened it and it fell out. My entire caliper fell away from the rotor and was hitting the inside of my wheel. So thankful that it didn’t catch on anything and cause a horrific accident. DO NOT TAKE YOUR VEHICLE HERE! Im terrified to find out what other corners they cut or forgot.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Sven and Jason were great!
Sven and Jason were great! Helpful and knowledgeable about everything! Sven explained our car features and answered all our questions, if he didn’t know he would find out! Great Job! Very enjoyable experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car