Reviews
Was not satisfied with the service dept.
Was not satisfied with the service dept. it was in for an oil change when I left their was I Oil splattered all over the front and hood. Went back and told them what I found and the service rep told me that it would come off and offered to give me a free car wash. Would not take my car to the car wash of their choice. Came home and washed it by hand. The service rep did not even say he was sorry.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I've been getting my 2019 Subaru serviced at Dwayne Lanes
I've been getting my 2019 Subaru serviced at Dwayne Lanes Subaru since we moved to Sedro Woolley a few years ago. I recently upgraded to the new 2025 Forester and received excellent service from Zach. He was a great help! I look forward to my next years with my new SUV and the working with this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience purchasing my first car a 2024 Crosstrek
My experience purchasing my first car a 2024 Crosstrek with Dwayne Lane Skagit Subaru was excellent. Matt is a professional in assisting me with the ordering and purchase. He is very knowledgeable and responded to my questions and concerns about Crosstrek. I definitely recommend purchasing or renting your car with them Kudos to Matt and Dwayne Lane Skagit Subaru!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a WONDERFUL experience with Matt.
I had a WONDERFUL experience with Matt. He was so kind and patient with me during my first car buying experience. I am absolutely in love with my Subaru and I would go to him again for any future car purchases I make
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have been coming to this dealership for last 3 cars and
I have been coming to this dealership for last 3 cars and routine care. I have always been treated with respect and never had a problem with scheduling ongoing care of car or having any questions I may have answered.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
As a first-time car buyer, I'm thankful I went with
As a first-time car buyer, I'm thankful I went with DWL's. Luke and Sven were very knowledgeable, and they helped me get my car sooner than expected. They were very transparent about financing and picking up the vehicle was pretty quick. I also recommend the Encore class. Craig is very knowledgeable and his class was quick and tremendously informative. The service staff have also been superb. Overall, a really good dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The sales team is excellent.
The sales team is excellent. Joel was amazingly straightforward and caring in his work to assist us in getting the best price for the car we wanted. The finance team was easy to work with and did not use the typical high-pressure tactics to include add-ons. All in all, I would not hesitate to buy a vehicle or have my vehicle serviced by the Dwayne Lane team at Skagit Subaru!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our first Subaru is now 25 years old and still going
Our first Subaru is now 25 years old and still going strong. So far we love our new 2024 Outback Wilderness.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
From start to finish Dwayne Lane Skagit Subaru has taken
From start to finish Dwayne Lane Skagit Subaru has taken care of us. From Joel to the general manager, to Jason the service manager we were treated like family not the next sale. It was incredibly refreshing to be seen and heard. Not dismissed, talked down to or ignored because im a woman. Same courtesy was afforded to my kids. They were treated with respect and made to feel welcome. Highly recommend this dealership. They genuinely care about their customers. From the humans to the furbabies they care. Staff are all great and its a pressure free enviroment. Ten out ten recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This was the best car buying experience I have ever had.
This was the best car buying experience I have ever had. I got a great deal from knowledgeable friendly people.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car