Reviews
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Performed that the vehicle was brought in for and had the vehicle finished when promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you taking the time to leave us this review!
My Buying experience
My first fastes car buying experience , I would like to thank taylor davis at DCH ford in thousand oaks for contacting me , He made my car buying experience to be quick easy. Thanks again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jose, thank you for taking the time to leave us this great review. We are glad to hear that the process was quick and easy! Enjoy your vehicle!
Service
Brittany is the best! Pleasure to work with, efficient on top of everything
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Maryellen, we are glad to see that you had a positive experience while at the dealership. Thank you for the great review!
DCH Ford
I got the trucks oil change and the multi-point inspection. Israel, the service manager, was efficient. I waited for the truck and the waiting room had coffee, water and a TV. A person came in periodically to make sure no one needed a ride.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Car Service
Brittanye is the best! She is very knowledgeable and stays on top of things.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We agree, she is the best! We are very luck to have her! Thank you for the great review, Dave!
Keir is Awesome
Got my 50K mike checkup. Keir & crew were fast and accurate!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Glad that your service appointment went well, Scott! Thank you for the review.
Great costumer service
EVeryone was very helpful with the buying process and will Recommend this dealership to family and friends. Great service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the recommendation and for the great review! We really appreciate it!
Review
Great service, IDd and fixed the issue in a relatively short amount of time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Eric, Thank you for the great service review!
Service
Great check in at front desk. Told me problem via email later in my he day Told me when car would be ready . Ready as promised
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
10 out of 10
Second vehicle bought from Dan Gibbs at DCH Ford Thousand Oaks. Hes not a salesman. Hes a gentleman. Great all around. Would recommend to everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase