Reviews
Write a reviewEasy purchase
DCH Ford was great to work with. I found the truck I wanted online, came in and they made me a great deal and were very easy to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service on my Expedition
Brittanys took great care of us. Car was done on time and. Out front from pickup. Better service than I used to get at my Lincoln dealer. So glad we bought and service our Ford from DCH. Keith and Judy Roos
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We are glad that you stopped into DCH Ford of Thousand Oaks! We hope to see you next time!
Great service!
Consistently great service, clean facility, and friendly staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you very much! We really appreciate you taking the time out to leave us a service review.
Service
Brittanye in service is exceptional - she always follows through and has a postive attitude
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We really appreciate the review, Sue, and are happy to hear that Brittanye was able to help you out while you were here!
Navigator. Herman Beeftink.
I'm very happy with having J.R. as my service guy. He's excellent, always super nice, super pro. I'm driving in from Calabasas but it's worth it! The Navigator is still running great, thanks to J.R. Herman Beeftink
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the drive to the dealership and for the kind words about J.R.!
Ford Edge
Professional, timely; well done. Brittanye hands my auto service and does a superb job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the great review!
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Everyone was very friendly. I was well informed of my repair service while waiting. Highly recommend DCH to all my friends
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Maureen Tinoco
Service for my oil change was great & also fast. Sorry you don't have the $39.99 coupon any longer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad to hear that it was a speedy oil change! Thank you for your review!
15,000 service
Great service on my F350. Easy to make appointment. JR was very helpful. Appreciated getting a text once truck was ready.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad you like the text feature! Thank you for your review on your service appointment!
Customer
Great service, Brittany's does a great job. Facilities are clean and take good car of my car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for the review, Jerry.