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DCH Ford of Thousand Oaks

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (74 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (74 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Happy Car Buyer

I drove 90 miles to see the vehicle I purchased. I was immediately impressed with the friendliness of Danny and he proved to be a man of his word - everything he promised he delivered. Others we encountered at this dealership demonstrated polite and friendly service - the only improvement would have been if they offered a bottle of water.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car Purchase

The salesman (Kevin) was courteous and helpful. He answered all our inquiries and it was pleasure buying the vehicle from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We hope that you are enjoying your vehicle, Hugo! Thank you for leaving us this review. Please stop by if you need anything!

Pablo Hsu

Excellent , the sales person Michael Berens is excellent person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for leaving us a review, Pablo! We agree, Michael is pretty great!

Car lease

Great working with Kevin and Dan at DCH Ford. Would tecomend to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review, Ryan!