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Next Step Auto Sales LLC

(94 reviews)
Sales hours: 10:00am to 7:00pm
Service hours: 10:00am to 5:00pm
View all hours
Sales Service
Monday 10:00am–7:00pm 10:00am–5:00pm
Tuesday 10:00am–7:00pm 10:00am–5:00pm
Wednesday 10:00am–7:00pm 10:00am–5:00pm
Thursday 10:00am–7:00pm 10:00am–5:00pm
Friday 10:00am–7:00pm 10:00am–5:00pm
Saturday 10:00am–6:00pm 10:00am–2:00pm
Sunday Closed Closed
(440) 287-7836 (440) 287-7836

Reviews

(94 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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What a great experience, Matt was very helpful and

What a great experience, Matt was very helpful and knowledgeable. I appreciate the that all my questions were answered. The truck was clean and runs well. The dealer provided a Carfax. A very smooth and easy transaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best experience I ever had The dealership is

Best experience I ever had The dealership is excellent The people were kind and the paperwork went extremely smoothly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My name is Debra I purchased a 2024 Mazda and I'm so

My name is Debra I purchased a 2024 Mazda and I'm so happy I purchased it with Nextstep Matt was exceptional with his customer service I live in Kansas the transfer and all was smooth I would purchase another car with Next step again Thank you Matt!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very nice people they helped me with everything I needed

Very nice people they helped me with everything I needed to be done to get my new car. Very nice cars for the price they have them for. The salesman and financer are great people and friendly to deal with thank you so much for your time. Thankyou Mat and Alex!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Everyone was very friendly, didn’t take long at all , I

Everyone was very friendly, didn’t take long at all , I would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service!

Great service! The whole process was comfortable. Will definitely come back for the second car. Thank you very much and highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Matt and the staff here are all fantastic.

Matt and the staff here are all fantastic. Went in with a budget, was shown a vast variety of several different vehicles. We test drove them all, found one we liked and was able to take it to our mechanic to get it inspected before purchase. Identified it needs new pads and rotors and ask Matt about it and he replaced them with brand new ones! The windshield had a small crack and he replaced that as well. Both of which, was not added to the cost of the vehicle. They even delivered the car. 10 out of 10. Got a really great warranty as well. Easily the best experience I’ve had shopping for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you, Matt and the Next Steps team!

Thank you, Matt and the Next Steps team! This was a very easy process especially since it was an out of state purchase. They made it easy and answered all my questions and concerns. No pressure sales and very transparent! I appreciated the full detailed video Matt sent me, gave me a great visual of the vehicle inside and out! If you are purchasing from out of state, or in start here first!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Matt was excellent at keeping me in the loop as to the

Matt was excellent at keeping me in the loop as to the status of my purchase and subsequent delivery of the car. Great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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For buying a vehicle out of state, I was very pleased

For buying a vehicle out of state, I was very pleased with the customer service, knowledge, and communication. They definitely made the whole process stress free and easier than I had anticipated. Would definitely recommend to in/ out of state buyers. Matt was very helpful! 10/10 would recommend purchasing a vehicle from Next Step Auto.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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