Reviews
Write a reviewThe ABSOLUTE BEST!
I cannot say enough good things about Auto Nerd. I have never experienced customer service like theirs. They went far above and beyond the call of duty to take care of us. They are incredibly honest and their prices can't be beaten. Please, save yourself from buyer's remorse: GO TO AUTO NERD!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks, Eric and Nikki! We're glad you had a great experience with us, and hope to serve you again in the future!
Fast, and friendly
Purchased a 2014 dodge Dart with well below average miles. Car still has the factory warranty and was in good condition. The owner was nice. The staff and I joked around alot. And i honestly could say I'd drive up again if needed to buy another car. Pretty happy with my purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your kind words, and 5-star rating, Sherlyn! We're so glad you had a great experience with us, and look forward to serving you again in the future!
Do your homework ! Dont get out smarted by a Nerd
Bought a Jeep Grand Cherokee test drove it check engine light was on salesman checked it with code reader it said E-vap leak he looked up the code on Google it said possible gas tank cap is bad I also told him not much heat coming out of vents he said they flushed the heater core and it should be alright. Paid cash on the spot took the jeep to my local mechanic who I have used over 25 years he diagnosed it air diverter door not working properly heater core needs replaced and E-vap pump down needs replaced will cost around $1200.00 to fix !! Thanks Auto Nerds
- Customer service 2.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We're so sorry to hear about this, David. Unfortunately we can't know every potential issue a used vehicle might have when we re-sell it. We make sure our vehicles are in good working order, but if we were to go over each vehicle with a fine-tooth comb we would have to mark up our prices significantly. Our prices are unmatched in the state of Indiana, and we receive more 5-star reviews than any other dealer in the central Indiana marketplace. If you have any further questions or concerns, please feel free to email Scott at our corporate office: scott@autonerdusa.com
Great Staff
Marcus was very upfront and honest with me from the start. I was also assisted by another Gentleman who?s name I did not catch. They were very easy to deal with and this is our second vehicle purchased from them. I will return in June or July to buy a truck from them. They have a customer for life in me. I?ve been Leary Of used car dealers. But these
- Customer service 5.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wow, thanks for taking time to share with us, Job and Angi! We are so glad you have had great experiences with us, and are thrilled to count you our customers for life! :)
Buyer
Wonderful customer service, great prices. We came from out of town late on a Saturday. They stayed over to help us . They held the car because we called and came so far. All the staff we meet was very friendly and helpful. Not just nice to us but each other . I defiantly buy from them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tonya, thanks so much for your review! We pride ourselves on treating our employees and customers like family. So glad you noticed! We will look forward to serving you in the future!
Great place and friendly sales team
Just purchased a 2013 Nissan Versa from here . Great car at a good price . Friendly staff and very prompt . Would recommend this place to anyone they have great vehicles at fair prices and good people deal with .. Thanks Kaleb and Jason !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the great review, Donna! We try to keep things quick, simple, and friendly! :)
Great place
This car lot was top notch! Josh went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and his advice, but was in no way very pushy whatsoever. So quick and professional. I feel like family by the end of the whole process! I would recommend Auto nerd to anyone who is looking for a vechicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your kind words, Jameson! We are family owned, and our employees and customers are extensions of our family. So glad you felt at home, and enjoyed the process. We'll look forward to serving you again in the future. And thanks for sending folks to us. We really appreciate that!
Wowza!!!
Very nice location. Got a great price on my car! Super impressed with the customer service as well! Thanks Auto Nerd ...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks, Sara! We aim to please, and are glad you had a great experience with us. We look forward to continuing to serve you in the future!
Great atmosphere!
Got a great deal on a used car, very friendly! I will refer others!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the 5-star rating, Ashley! We try to keep things quick, smooth, and friendly. Thanks for sending others our way!