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Ken Pollock Mitsubishi

(309 reviews)
Visit Ken Pollock Mitsubishi
Sales hours: 9:00am to 4:00pm
Service hours: 8:00am to 12:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–12:00pm
Sunday Closed Closed

Reviews

(309 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service and buying experience!

Fantastic staff! Very helpful and the whole process was easy and smooth! Would highly recommend going here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thanks, Mel!

Happy customer

I saw a vehicle on Carfax that was a great deal. I sent them a request for information on the Carfax app and received a call back within an hour. After a very friendly and informative conversation, my wife and I decided to take the 4+ hour drive to see the vehicle. Once we arrived at the dealership the vehicle was as described and after a look over and test drive the numbers that were presented to me made me very happy. They matched the financing offer from my local bank and I drove away several hours later with my new vehicle. They did everything they could to help us and we're upfront and never tried to slip anything by us. I would recommend them to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Wow! 4 Hours! Thank you so much for coming all that way to our dealership. We are happy that we were able to get you into the vehicle you wanted for the right price! Enjoy it!

Purchase of my Outlander Sport

Malek and Drew worked very hard to get me into the vehicle I wanted. They gave me a fair price for my trade and the purchase was the easiest I have ever had

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks for the review, Mike! Enjoy!

Painless

Malik was very helpful, answered all my questions. Already gave his name to 2 people looking for vehicals. Thank you again for such great service with no hassel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It was our pleasure. Welcome to the Ken Pollock Mitsubishi family!

No pressure experience

Salesman showed us everything we wanted to see. Went to the office and gave me rock bottom numbers and we walked out with a 2019 Outlander. It was as easy as that. We own a 2003 Mitsubishi Endeavor with 210,000 miles and still going strong.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Congratulations! It's always nice to meet people that love Mitsu's as much as we do! Enjoy your new Outlander.

Everyone was so helpful!

As soon as I walked in the door I was greeted and helped immediately. I felt comfortable and informed about buying my first car. I have been recommending everyone come to David Baum!! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Congratulations on your first car! We are so happy to have been able to help. We appreciate the review and the recommendations! Enjoy!

Can't thank these guys enough!!

I honestly can't thank these guys enough!! It was no easy task to get me the perfect vehicle for my family, but they did it!! The customer service was phenomenal!! I'm so happy with my new car!! Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We are so happy to have been able to help. Enjoy it and welcome to our family!

excellent service

had been very comfortable with my service visit and pricing was very fair. Management was very friendly and my service was done in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Melodie! Thank you very much for the review of your recent service appointment. We look forward to working with you in the future.

Great deal

Gave me a great deal. Staff was very helpful. I am very young looking so usually I am ignored but staff helped me right away. I would definitely recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the review! It was our pleasure!

Amazing!!

They made it very easy and understandable. Awesome staff, very friendly and helpful. I am very happy with my purchase. Thank you all who have helped me drive off with my new car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks and congratulations again! Enjoy!