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Ken Pollock Mitsubishi

(309 reviews)
Visit Ken Pollock Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–12:00pm
Sunday Closed Closed

Reviews

(309 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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State inspection

Came in for a state inspection and as always they got me right in. didn't try to sell anything that wasn't needed and Dave Grover had me on my way in no time at all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Carl! That's what we like to hear! It is our main goal to keep your car safe and to get you back on the road as soon as possible. Thanks, again!

Excellent support

Nicest people ever! Most dealerships you have pushy people but everyone here was so great. I felt so comfortable and they made it fun and easy too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the review! We are thrilled to hear how much you enjoyed your experience.

Great service

Drew and Dave were great. I would recommend Ken Pollock to my friends and family. Short drive to great service and very cooperative. I travel to PA a lot to go to the casinos

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Sue! Thank you for the review and recommendation!

Great people

Very helpful let us test drive a lot of cars. They spent 5 hours with us and stayed after hours on a Saturday so we could take the car home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! we are so happy to have been able to help you find just the right car. Enjoy!

Awesome

I believe this is a great dealership.. I enjoy we have a dealership that's actually close to deal with friendly staff and service. Would recommend to any one and hope to see it stick in town for awhile. Five stars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review. We look forward to working with you for a long time to come!

Good salesman/good service department

Good dealership would recommend /im not good at any reviews but this dealership knew what they were doing and i would go back when the time comes

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the review! We appreciate you taking the time to let us know you enjoyed your experience.

Friendly no pressure service

The dealership is close to my house. I went to look at one car but didn't like it. Dave gladly arranged to have another vehicle transferred from anotherocation for me to look at. I was never pressured to make a decision right away. That counts a lot to.me as it takes a few test drives before I make a decsion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We always want to make sure that you are happy and satisfied with your vehicle purchase. After all, it is you that will be driving it everyday. We are happy to have been able to assist you in that. Enjoy!

Amazing!

Such a welcoming place! Great employees! Everyone was unbelievably helpful & treated me great! I highly recommend going here!! They will take great care of you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review and the recommendation!

Very good and helpful Staff

The dealership was very clean. Dave and Drew was very helpful, so understanding I left the dealership with two new cars. Dave and Drew are a asset to your dealership so much I will return again and tell my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wow! Congratulations, not once, but twice! Enjoy your new cars and thank you for choosing Ken Pollock Mitsubishi!

Used car

I was looking for a used suv in my price range and they had the best price around and they were all very professional and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations! We are glad to have been able to find the right SUV for you. Enjoy!