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Ken Pollock Mitsubishi

(309 reviews)
Visit Ken Pollock Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–12:00pm
Sunday Closed Closed

Reviews

(309 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Awesome place!

This dealership has excellent customer service, is very clean and is super friendly. The service department is promt and quick. We won’t go anywhere else

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the review and your continued loyalty!

Good place and people

The service people here are extremely nice and the prices completely on par. Also the facility is clean and has a nice waiting area. I will definitely continue to go here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks, Ray! We look forward to working with you.

Excellent service

Everyone here was excellent! They made the process of trading my car and getting into a new one effortless! The whole experience was pressure-free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks what we like to hear! Congratulations in the new car. Thanks for the review.

Excellent service

This dealership was excellent from when we walked in to when we made our new purchase. Our salesman malek was excellent and helped us tremendously with the process of our new vehicle. The finance manager Drew was extremely knowledgeable and spot on when given terms and what we were looking to spend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations! Thank you for taking the time to review your experience. Enjoy your new vehicle!

Amazing service

All I can say is, very good service! Everyone there was extremely helpful and wanted me to walk out of there with a car knowing I got a good deal. My credit score was not all that good, but still got approved for a very reasonable car loan. Did not in any way feel as though I was being strong armed to make any particular purchase. I would recommend this place to absolutely anyone! Great experience and quality service with a killer warranty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations! It was our pleasure to have been able to get you into this great vehicle. Enjoy!

Great Service

I made two previous appointments for my first oil change. Had to cancel both due to inclement weather. Arrived at my third appointment ten minutes late. The joke was on me. My appointment was today 3/13/19. I was told to have a seat. There for a short period of time. Car had an oil change, tire rotation and a much needed bath. This is the first new car I have personally purchased ( husband bought two). I continue to be amazed by the depth of the wonderful service you receive from the salesman, financial manger, service department basically anyone employed at Ken Pollock Mitsubishi. ALL employees are polite, courteous, knowledgeable of their individual job and most importantly all have a personality. No robots here folks! I couldn’t be more satisfied with this dealership unless of course my car free, lol.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We appreciate your kind words and look forward to working with you in the future!

Great customer service!

Wonderful staff that was helpful and friendly. I would highly recommend this place after making my first car buying experience go smooth and stress free!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations! Thank you for choosing us to make your first car purchase. It was our pleasure!

Great team! Got exactly what I wanted with no BS.

Dave Chesko and Drew Dolder did a great job! No nonsense and no pressure. They treated me like a human being instead of just the next deal. I appreciate that!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the kind review! Welcome to the Ken Pollock Mitsubishi family!

Great service.

I went in for a simple 7500 mile service. I was in an out in a timely manner. The service manager really knows his xxxx along with Frank, the mechanic that did the work for me. I highly recommend Ken Pollock Mitsubishi's service department for all of your repair needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review!

Great experience

Excellent customer service, friendly staff, easy financing, would recommend for sure, variety of vehicles to pick from, modern design in building, very pleased with my vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the feedback and the 5 star review!