Ken Pollock Mitsubishi

I have been a customer of Ken Pollock in Pittston,where I purchased my vehicle 7 years ago.They are great there.However, I just recently found out they have a location in Carbondale. Which is a heck of a lot closer to where I live. I called their service center, spoke with Ben, he said bring your vehicle when you can, we'll take a look at it. Took it today (2-28-19)….I just can't express how impressed I was with this location & the employees in the service center. Dave was awesome. Was very thorough with me & what my vehicle needed. Helped me out immensely. Even washed my vehicle while in their possession. Dave also put me in a vehicle, while MY vehicle was being serviced. And offered me a coupon, which was a big help. Thank you, thank you so much.

I highly recommend going to Ken Pollock Mitsubishi in Carbondale, PA. These guys made me feel right at home, helped me through the entire buying process and made sure I was completely satisfied before I drove off the lot. Thank you guys so much!

Everyone helping me was friendly and honest. I will definitely recommend this dealership to anyone I know who is looking for a car. I was very pleased.

Excellent staff great environment and great techs . Couldn't ask for better service. Everything was done to a 10 star rating. Service was perfect. Great job.

I’ve been to this dealership twice for service. 1st time for oil change and tire rotation, 2nd time for a state inspection. Staff is very friendly and work is completed in a timely manner. I recommend them!!

Great experience at this dealership. Dave made my shopping for a car much easier, very friendly guy. He also showed me other options I could’ve chosen within the price range I wanted to stay at. I can definitely see myself coming back here in the future!

Made us feel right at home! Thank you for being our dealership and service center of choice in the Carbondale area! Once again thank you!

When I was shopping for a new car I shopped dealership as well as car. How I am treated after sale is important. One year later they are still treating me better than most dealership s would if I was buying a new car. They can not seem to do enough to give great experience.

Nice salesmen. Quick service. Let me take a test drive alone. No pressure to buy. Brought me lunch because they overheard I was hungry. Hot coffee.

Welcomed by Salesperson Malek Mahmoud when out on lot browsing. Once we told him what our interest was, he was professional in how he handled our situation and what we wanted. Once we had an interest in a vehicle, he brought it right outside the showroom so we could look closely at it. Inside, Malek answered our questions and concerns, and Dave Chesko also joined in to explain and assist with our decision..no pressure, just info and facts. Vehicle price info and associated costs were gone over and an amazingly easy credit application was filled out. We were optimistic on the outcome based on the input from Malek and Dave. We were told we would receive our loan answer the next day, which we did and, happy the way Drew (finance manager) handled the loan process and got us a great loan interest rate. Also met and was impressed with service manager Dave Grover and the services offered. On the Outlander pick up day, all went extremely smooth with Malek and also Drew with a relatively painless and fast financial, loan signing session. Took about an hour from arrival until driving away with our new Outlander. Couldn't have expected a nicer, friendlier, easier vehicle purchase experience. Thanks to those at Ken Pollock Mitsubishi who helped us.