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Tim Dahle Bountiful

(409 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–6:00pm
Sunday Closed Closed

Reviews

(409 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tim Dahle Bountiful from DealerRater.

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Mike and Cody were very helpful and very patient during

Mike and Cody were very helpful and very patient during the whole long process. It helped making the process easier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know how we did! If you have any future questions or are in the need of assistance, please reach out!

They are very friendly here and very warming.

They are very friendly here and very warming. Made the process super easy and comforting

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Brenda, thank you for taking the time to write this review! We are thrilled to hear you enjoyed your visit with us. If you have any further questions, please reach out!

Our sales man cody was absolutely phenomenal.

Our sales man cody was absolutely phenomenal. Was very kind and understanding. Made sure that all needs were met.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ryan, thank you for taking the time to write this wonderful review. We will be sure to pass your comments along to our team here at Tim Dahle Nissan Bountiful. Don't hesitate to reach out if you have any further questions!

Cody made the car buying experiences wonderful, he was

Cody made the car buying experiences wonderful, he was hones, kind, and kept us updated at every step. I would recommend to all my friends and family to contact Cody when in the market of buying a new or used car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave your feedback, it is greatly appreciated! We are honored to receive your recommendation and it is reviews like these that keep us motivated! Take care and Drive Safe!

I purchased a 2024 Nissan Pathfinder SL from Tim Dahle

I purchased a 2024 Nissan Pathfinder SL from Tim Dahle Nissan Bountiful on July 31, 2024. The purchase price was what I was hoping for. I found the vehicle listed on their website. When I arrived at the dealership I was greeted by Nate of the sales staff. I told him about the Pathfinder I was interested in. He wasn’t sure it was still available. He suggested we take test drive in a comparable vehicle which we did. As we returned I saw the vehicle that I wanted in the parking lot. After waiting a few minutes while he checked on the availability, Nate returned and was happy to report it was available for purchase. We then met the Mario to finalize the purchase price. We were able to reach an agreement. I then met with the finance manager. The only surprise was an added charge for a flashlng brake light which is designed to reduce the probability of a rear end collision. To help off set the expense I was given two years of free oil changes. We reached an agreement which I felt was fair. I am very pleased with the Pathfinder, it is ideal for our family’s needs. I felt that Nate, Mario, and the finance manager treated me fairly. I did not feel pressured. They were professional and cordial in every respect. Also, I appreciated the opportunity to be introduced to Ryan Solt, the sales manager. I could tell immediately that he cared about me as a customer. He is an example of the kinds of managers that Nissan would want representing their brand. Since my purchase in July I have also been able to meet Cardon Malan and Grin Pearce. I was again impressed by how they made me feel as a valued customer. In conclusion, I highly recommend Tim Dahle Nissan of Bountiful. Interact with them as you would a friend. You will be pleased with result.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this wonderful review. We sincerely appreciate you doing business with us and are thrilled to have gained a loyal customer. We are so happy to hear that you are enjoying the amazing Pathfinder! Thank you again for this incredible recommendation. If you have any further question, don't hesitate to reach out, we are always happy to help! Take Care! Tim Dahle Nissan Bountiful

Cody Garn was amazing job and made my day and the up

Cody Garn was amazing job and made my day and the up grade was great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Lopez, thank you for taking the time to leave your feedback! We are thrilled to have provided you with a positive experience. If you have any further questions, please let us know!

Bought a car here this evening and had an excellent

Bought a car here this evening and had an excellent visit, especially with Kaleb and Grin. They worked really hard to meet us where we needed to be and were very pleasant! Don't pass these guys up!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Bt, thank you for taking the time to leave a review for us at Tim Dahle Nissan Bountiful. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

I really had a very and upset time with Sam at Tim darle

I really had a very and upset time with Sam at Tim darle nissan at north salt lake he was a lier he didn't complete the job in my car just to get the job side he didn't refer me where they was going to fix my car and plus that I have to stop working for two days those guys are so inprofesional and his manager back him up in everything that's why this country is like the way it is because beople like Sam and his manager I will not recommend that nissan at north salt lake at all and I considerate a loyalty customer but I really had a very bad experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thelma, thank you for taking the time to express your concerns, we appreciate and utilize all feedback. We apologize for the inconvenience in service. We wish it was possible to promise a vehicle will never break, sadly this just is not the case, especially regarding used cars. If you have any questions or need any other assistance, please reach out we are always happy to help!

Zero stars would have been better.

Zero stars would have been better. Hidden fees everywhere. Biggest issue: Dishonesty, and grossly negligent miscommunication. The sticker price was 24k. They then add an 1,800 fee to "inspect" the car they're selling you. THEN when I was negotiating and "OUT THE DOOR PRICE" they changed all the documentation to be a "Financed Price", beyond a $1,000 down payment... So basically they just added 1k to what I negotiated under my assumption that it was an "OUT THE DOOR PRICE" and never mentioned it to me. Yes I should have caught it in the fine print when I was talking to finance guy, but I thought the negotiation phase was over. To sum up... I'm out $1,000 dollars I wasn't planning to spend. Other issue: Then they used rubber glue on a tire gouge I noticed before signing anything, and it took me a week and many arguments to get them to cover the cost of a new tire, because that one was completely unwarrantable. They said their techs said it was fine. When I asked to take it to a tire shop they changed their tune. What did they use my 1800 bucks to correct in the inspection? Yet another issue: They promised me a tesla mobile charger and gave me a generic brand version, which does work, but is only 16 amps rather than 30-40 amps so it's a much slower charge. I did not fight this, because I'm so tired of this place. Wish that was all but...Another Issue: After waiting 45 minutes to pick up the vehicle after they told me it was done being detailed, they delivered me a very sandy vehicle with a broken interior side panel. The assistant salesman saw it and took it back in to get corrected, but the shop folks had just left for the day. I vacuumed it myself at quick quack, and will have to pay tesla 100 bucks to fix the panel. (they did try one more time to fix the panel, but it was unsuccessful) To summarize. Just don't go here. I think their good reviews are probably from folks who don't look at things as closely as I do, and are happily driving around with damaged tires and deceptively larger loans than they deserve.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Joel, thank you for taking the time to leave a review, we appreciate all feedback. We understand your frustrations and apologize that this has been less than satisfactory. We do our very best to price our vehicles fairly as well as competitively, although we understand that expectations vary from person to person. If you would like to come in and go over the deal once more, we are more than happy to do that for you. If you see it fit, please reach out to us at (801) 693-7100 so we may assist you. Thank you and drive safe!

The service manager Travis is always above and beyond

The service manager Travis is always above and beyond with any issues I call about

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Cole, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tim Dahle Nissan Bountiful. If you're ever in need of more help, please let us know!