Reviews
Drove from Michigan, got a great deal!
Drove from Michigan, got a great deal! Greg and the team were great to work with! Thank you guys so much!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very nice set of guys!
Very nice set of guys!!! Took time out to help and quickly getting everything ready.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Alderman is a great place filled with great people!
Alderman is a great place filled with great people! It’s always a great experience!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone in the service department were amazing.
Everyone in the service department were amazing. I waited on my vehicle and the guys from service would check on me and keep me updated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My car wan't fixed right the first time.
My car wan't fixed right the first time. So, I had to take it back and then pay the diagnostic fee, if they find ONE thing that was different than the original repair. Adam told me he would talk to Volkswagen to see if the repair was covered under their warranty and never did. Communication wasn't great either, considering I had to keep my car there for a few nights. I've had better service with Alderman in the past, but was disappointed, this series (since I had my car there a few times for the same concerns).
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
The service was very good in a timely manner providing me
The service was very good in a timely manner providing me with up dates. Waiting area was good
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Impressed with experience.
Impressed with experience. Will use service again. Thank you for the ease of scheduling appointment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Took my vehicle to Alderman Automotive because my
Took my vehicle to Alderman Automotive because my daughter had issues with the speed. They allowed us to bring the car in immediately and took up to 48 hours to test and ensure everything was fine. We were so relieved. No out of pocket cost. The Service Dept was super professional and so nice.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Overall, very good service.
Overall, very good service. Alex tried to persuade me to purchase a new set of Michelin tires. I was told when I purchased my vehicle the tires were new. Purchased vehicle Feb 2025. Had an alignment April 2025 at 37,000 miles maintenance. There was no mention of needing tires at time. I would like a second opinion regarding the tread ware on my current tires. Thank you 😊 Oscar Ghoston Customer
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Initially visited for just an oil change.
Initially visited for just an oil change. They advised that my brakes and tires needed attention. They provided an affordable quote and decided to move forward with getting my brakes repaired. Overall very professional experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair