Reviews
Handsome fella.
Handsome fella. Excellent service and very good communicator. Highly recommended for future service on all my families vehicles
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Max had great customer service very easy to deal with.
Max had great customer service very easy to deal with.. Had a good experience with the whole team.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Max was very helpful, management was also helpful until I
Max was very helpful, management was also helpful until I finished signing paperwork, then I got the feeling of why am I bothering them with any issues on the car the I just purchased 24 hours ago, very sad! I love the car and the 2 issues that occurred are easily fixed, they weren’t willing to take care of the issues and pay for them, they told me they would look at it but wouldn’t guarantee they would pay for it, so there is no point in letting them have the car back when it should have been fixed before it was put on the lot, I definitely will not go back and will make it a point to tell everyone that know and hopefully they will tell everyone they know too.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Adam is the best!
Adam is the best! I purchased my truck here and I bring it back for everything it needs
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I worked with Adam Gregort at Alderman and he provides
I worked with Adam Gregort at Alderman and he provides great service!! He explains very thoroughly the services that are being done with your vehicle. He doesn't miss a beat!! i will continue to take my vehicles to Alderman automotive!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We had the car three weeks and if you let the car sit
We had the car three weeks and if you let the car sit longer than 24 hours the battery was dead. Took to Lexus dealership and there was a parasitic drain coming from the central gateway ECU. This is now costing us $1,600 in repairs. This is something the dealership would have known as the car won’t start after 24 hours. I emailed dealership and have not heard a response.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Terrible customer service.
Terrible customer service. I will never return to Alderman. There are way too many options out there to choose a sleazy place like this one.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Easy to get an appointment.
Easy to get an appointment. Thorough and very up front about charges. Provided upsell options with no pressure. So happy I found them
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome thanks for my new truck and the service was
Awesome thanks for my new truck and the service was awesome too would highly recommend you
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The vehicle that I bought happened to have defective
The vehicle that I bought happened to have defective suspension which will cost me $3400 to fix. All the efforts to speak to the Manager have gone in vain. I wouldn't recommend anyone to buy a vehicle from this company.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car