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Alderman Automotive

(357 reviews)
Visit Alderman Automotive
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
(877) 468-8174 (877) 468-8174

Reviews

(357 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Alderman Automotive from DealerRater.

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Handsome fella.

Handsome fella. Excellent service and very good communicator. Highly recommended for future service on all my families vehicles

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Max had great customer service very easy to deal with.

Max had great customer service very easy to deal with.. Had a good experience with the whole team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Max was very helpful, management was also helpful until I

Max was very helpful, management was also helpful until I finished signing paperwork, then I got the feeling of why am I bothering them with any issues on the car the I just purchased 24 hours ago, very sad! I love the car and the 2 issues that occurred are easily fixed, they weren’t willing to take care of the issues and pay for them, they told me they would look at it but wouldn’t guarantee they would pay for it, so there is no point in letting them have the car back when it should have been fixed before it was put on the lot, I definitely will not go back and will make it a point to tell everyone that know and hopefully they will tell everyone they know too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Adam is the best!

Adam is the best! I purchased my truck here and I bring it back for everything it needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I worked with Adam Gregort at Alderman and he provides

I worked with Adam Gregort at Alderman and he provides great service!! He explains very thoroughly the services that are being done with your vehicle. He doesn't miss a beat!! i will continue to take my vehicles to Alderman automotive!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

We had the car three weeks and if you let the car sit

We had the car three weeks and if you let the car sit longer than 24 hours the battery was dead. Took to Lexus dealership and there was a parasitic drain coming from the central gateway ECU. This is now costing us $1,600 in repairs. This is something the dealership would have known as the car won’t start after 24 hours. I emailed dealership and have not heard a response.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Terrible customer service.

Terrible customer service. I will never return to Alderman. There are way too many options out there to choose a sleazy place like this one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Easy to get an appointment.

Easy to get an appointment. Thorough and very up front about charges. Provided upsell options with no pressure. So happy I found them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome thanks for my new truck and the service was

Awesome thanks for my new truck and the service was awesome too would highly recommend you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The vehicle that I bought happened to have defective

The vehicle that I bought happened to have defective suspension which will cost me $3400 to fix. All the efforts to speak to the Manager have gone in vain. I wouldn't recommend anyone to buy a vehicle from this company.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.