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Napleton Kia of Carmel

(446 reviews)
Visit Napleton Kia of Carmel
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
New (888) 237-5104 (888) 237-5104
Used (888) 253-5536 (888) 253-5536
Service (888) 256-3593 (888) 256-3593

Reviews

(446 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton Kia of Carmel from DealerRater.

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Work Well With You

Rachid communicated with me for nearly two months to get me the right vehicle for the right budget I had in mind. I would highly recommend bringing your business here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Brandon, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Good experience

Good experience, Jaqwain was very helpful and facility was nice. Price was better than expected and we walked away feeling good over all. I I

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Nic, thank you so much for sharing your recent experience with us. We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

Would Recommend !

Great people to work with. Not pushy & Genuinely Cared. Should have saved myself time & came here first. Will refer to friends & family. Have a Great weekend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi John, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Low pressure atmosphere

My man Rachid Attahirou made the car buying process easy and painless! No pressure atmosphere and made sure I got what I wanted for pricing. Highly recommend buying your next car from him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new car! It is great to hear our Staff, Rachid Attahirou was knowledgeable and pleasant to work with. Thanks again for the recommendation, and have an amazing day! We hope to see you again!

Rashid did a fabulous job answering all our questions and

Rashid did a fabulous job answering all our questions and working with us to close our lease buyout. Super knowledgeable and a nice young man! Very satisfied!! Thank you. Deb & Kevin

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to Rashid here at Napleton Kia of Carmel! Our team is available should you require any extra help.

Farah was very helpful!

Farah was very helpful! She made sure I got a vehicle that was fit for me ! I would 10/10 recommend her !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Napleton Kia of Carmel. Thanks for the recommendation, and have an amazing day!

thank you Rachid

My experience today was great. i came in today to just look and i left with a new 2022!!!! Rachid Attahirou helped me look through my options and figure out what was best for me and my payment options. i had several questions since this is my first ever trade in, but he was very patient with me and helped me understand things. highly recommend!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Alivia, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Customer Service

Great customer service by Brian Gonzales and the team at Napleton Kia of Carmel! Appreciate the hard work and look forward to doing business in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi. We're glad to hear that everything was completed to your satisfaction, Jason! Please let us know if there is ever anything else we can assist you with. We hope you continue to choose us for all your automotive needs! Take care!

Napelton of Kia won my business again!

Rashid and the manager Mike were amazing. Rashid picked a vehicle that was perfect for me on the 1st try. I’ve been working with Napelton Kia of Carmel for 2 years and I have never been disappointed. The process was fast and relatively simple. Thanks Rashid and Mike.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we're happy to hear you had such a positive experience with our team! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

Kia sorento

Rachid did a very nice job I would refer others to him he was very helpful and very knowledgeable about all of the cars we asked about

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to Rachid here at Napleton Kia of Carmel! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!