Reviews
NEW CAR
Worked with Dan and Maddison to find the perfect car for the family! Proud owner of a new Telluride. They will be moving into their new dealership soon, i am interested in seeing their better facility and getting my car serviced there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Kevin, we're glad to hear you found our staff to be so informative and helpful. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Great experience!
Came into Kia of Carmel to look at the Telluride. I was greeted by Austin Williams and made me feel so welcome. The building wasn't the nicest but everyone was so excited that they are getting a new building opening soon. The buying process was smooth. Make sure you ask for Austin Williams and Jim Manos in finance.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Thomas, we're glad to hear you found our staff to be so informative and helpful. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Great Experience
Great group of gals and guys. They have one of the largest selections of vehicles in the Indianapolis area. Give them a chance at the very least.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Sean, thanks for your great review, and for giving our dealership such a high star rating! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Great experience
Great place to buy a vehicle! Friendly staff! Finance was very friendly and not high pressure like most dealerships! Would highly recommend if you are looking for a vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!
Best customer service I have ever had both sales and...
Best customer service I have ever had both sales and service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're glad to hear our Staff took such great care of you, Ryan! We hope we can continue to be of service to you down the road!
Jose was great to work with on buying my next-to-new...
Jose was great to work with on buying my next-to-new vehicle. He showed me the car I wanted and got me quickly through the paperwork. Very nice experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!
Danny and Cameron were great help! Answered all my...
Danny and Cameron were great help! Answered all my questions, did not feel pressured into buying. They were kind, respectful and pleasant to work with
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Kellyann, we're glad to hear you found our staff to be so informative and helpful. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Jose P. really provided an excellent experience for me at...
Jose P. really provided an excellent experience for me at Napleton Kia of Carmel. His patience and graceful demeanor helped make the process of buying a car actually enjoyable. I appreciated his willingness to listen and also to confidently answer all of my questions. I would highly recommend Jose P. to anyone looking to purchase a vehicle. The entire staff was very welcoming.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your kind review; we are happy to pass along your comments to Jose here at Napleton Kia of Carmel! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Have a great day!
The dealership itself seems to have improved since I was...
The dealership itself seems to have improved since I was last in. New people and their friendliness seems to make it a more positive atmosphere. The two men I dealt with seemed to be very friendly and full of helpful information. I'd rather have a salesman be upfront than lie to me. Nice work Dave and Austin! 👌
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!
What a pleasant experience! Kostas helped me chose the...
What a pleasant experience! Kostas helped me chose the right car for my busy lifestyle.Management was very easy on getting me financed. 10/10 experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!