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Napleton Kia of Carmel

(448 reviews)
Visit Napleton Kia of Carmel
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
New (888) 237-5104 (888) 237-5104
Used (888) 253-5536 (888) 253-5536
Service (888) 256-3593 (888) 256-3593

Reviews

(448 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton Kia of Carmel from DealerRater.

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Jose Plasencia sales consultant

Jose Plasencia, was a very approachable gentleman that worked with me on the price. The total price we worked out for a new car was cheaper than a used car of the same model other places were selling!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we're glad to hear our Staff took such great care of you, James! We hope we can continue to be of service to you down the road! Safe travels!

Found the vehicle I wanted on the website .Filled out...

Found the vehicle I wanted on the website . Filled out all the info and made an appointment to see it . Trevor Spinola showed we the vehicle and explained how everything worked . He and Ashley Howell were very helpful in getting me in the car I wanted ..very easy and stress free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

2020 Telluride

Out of state purchase was handled well by Jose and Napelton! It was different buying a car not in person, but they made it work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Nathan, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton Kia of Carmel! We hope you continue to choose us for all your automotive needs! Take care!

Napelton Kia is great

It was a pleasure doing business with Napelton Kia of Carmel, car is in excellent condition and the buying process was really easy. Trevor is a great salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, thank you for your support! We're happy Trevor could help. We hope you continue to choose us for all your automotive needs. Take care!

Thanks Josh Royer so much for earning my bussiness!!!!...

Thanks Josh Royer so much for earning my bussiness!!!! You were so helpful friendly and patient with me!!!! When i walked in you told me you are holding the keys to your new kia k5 and you were so right!!!! I love me car come see Josh for your new or used car!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

Josh R worked really hard to find the car that was best...

Josh R worked really hard to find the car that was best for me and my family. Thanks for your help and will definitely recommend Napleton kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

I had a fantastic experience! I highly recommend my Sales...

I had a fantastic experience! I highly recommend my Sales Consultant Jose Plasencia. He is experienced, knowledgeable about all inventory and policies. I had a great experience. Thank you Jose and all of Napleton Kia of Carmel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Kimmoora, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton Kia of Carmel! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Great salesperson

Cory Wiggins was the sales guy that helped me. He worked really hard to make me happy and was super friendly and positive throughout. Buying a car is not usually fun, but he was great to work with. 10/10 would come back to Cory.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hannah, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs. Take care!

Corey powell

The experience was amazing!!! Everyone at Napleton Kia was so helpful. They had the vehicle I was looking for at a great price and when I went to the dealership they were able to arrange financing that was better than I had found through my own bank.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for sharing your recent experience with us, Corey! We work hard to provide each of our clients with the best automotive experience. We hope to see you again!

Salesperson Marcus

Very helpful during the car buying process, good prices and deals! Got me in the right car for the right price!! Make sure when you go to Kia you ask for Marcus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jeremy, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs. Take care!