Reviews
Worst place to buy
Went to the dealership to get a car that was on car gurus posted price for 26,000. During the test drive the sales person added that Napleton add on was $1700. Being out of the area I did not want the add on and they told me it could not come off . While then dealing with the manager he had tacked on $2000 more on the price. This is considered price gouging A hook and Bates scam. Then while trying to work out the deal they let someone else test drive the vehicle I was negotiating to buy then the sales manager tried to raise the price more. Won’t do business with this place again buyers beware
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please contact our Manager at (317) 251-1441 so that we may ensure your experiences with our dealership are more pleasant moving forward.
Awesome to work with
Autumn and Russ were very patient and worked hard for us. There was a lot of give and take but in the end we reached an agreement that was good for both parties. Thanks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sirray, we are so happy to read such a great review about Napleton Kia of Carmel! Please don't hesitate to reach out to us if there's anything more we can do!
Flexible and friendly
Autumn and Russ were great hosts and helped us get a car that was perfect for us. They worked hard to make sure we were happy with the process and price. Thanks a lot!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Deb, thank you for your support! We're happy we could help. Please don't hesitate to reach out to us if there's anything more we can do!
We got a great deal here at Napoleons KIa. Good customer...
We got a great deal here at Napoleons KIa. Good customer service. We received a great percentage rating on our loan we received here at the place
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Everyone at Napleton KIA of Carmel were kind, welcoming,...
Everyone at Napleton KIA of Carmel were kind, welcoming, and informative. Overall, my first leasing experience was satisfying and I would recommend others to shop there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for sharing your recent experience with us, Danielle! We work hard to provide each of our clients with the best automotive experience! We hope to see you again.
Good First Time Buying Experience
As a first time car buyer, Marcus and Jose made the process easy. They were friendly, knowledgeable, and accommodating every step of the way.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Barry, thank you so much for your positive comments about Napleton Kia of Carmel! If you have any further questions, please give us a call. We're always happy to help!
Great salesman
Mitch was able to keep me entertained and managed to get me well put together deal tailored to my needs. I will be referring my closest people to napleton kia in Carmel.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nathan, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
Greatest salesman
Marcus was the best salesman ,got me in the car I wanted with the payments I wanted and lowered my interest rate, so glad I came by to this dealership would definitely highly recommend !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jasmine, we strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out to us if there's anything more we can do!
Mitch was able to keep me entertained and managed to get...
Mitch was able to keep me entertained and managed to get me well put together deal tailored to my needs. I will be referring my closest people to napleton kia in Carmel.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good Job Guys
I got my K5 serviced here. Everything was speedy and my car was clean when I got it back. Ill keep doing my services here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!