Reviews
By far the best experience I’ve had dealing with cars....
By far the best experience I’ve had dealing with cars. Gwen had wonderful costumer service and helped put me in something I loved. They worked very hard with getting me something that was perfect for me so a huge shout out to everyone who helped Garrett, Gwen, Victor, and Patrick I appreciate you all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Maddy, we appreciate you choosing Napleton Kia of Carmel! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!
Great experience!
Thank you for a great shopping experience! Buying a car is stressful. You all made it fun! I’ll refer all my friends and family to you guys.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!
If was a pleasure working with Wilmer He made the process...
If was a pleasure working with Wilmer He made the process flawless & welcoming. I would recommend this dealership for anyone who wants to buy a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your recent experience with us, Paullawrence! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!
Great people to work with, not pushy and very patience...
Great people to work with, not pushy and very patience and understanding. Worked very hard to get the deal we wanted!! thank you all who helped!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!
DONT GO HERE! BAIT AND SWITCH!
This car is not $10,500 they add an extra $2,000 at the end. This car was dirty and the Salesman was dishonest about price from the start. I wouldn't send my friends and family here. I was treated horribly by staff and management.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive sales experience with us. Please reach out to us at (317) 251-1441 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.
Gwen Patrick Garrett She was wonderful from beginning to...
Gwen Patrick Garrett She was wonderful from beginning to end her customer service was excellent friendly and age made sure we was comfortable and she kept checking on us and most definitely a people person I would send more customers her way
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gwen worked hard to get exactly what my fiance and I...
Gwen worked hard to get exactly what my fiance and I wanted. She did everything we asked and I have a new car to drive home!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Excellent experience,Gwen went above and beyond to get us...
Excellent experience,Gwen went above and beyond to get us a fair deal. I am very impressed and would recommend them if you are looking for a new Kia.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience. We hope you continue to choose us for all your automotive needs! Take care!
Mediocre
Just another car dealership filled with car salesmen that don't honor the the promises they make. Sign here now.. Then you're not getting taken care of. Its kind of crazy when you have an issue and the GM comes out and says "yes we can do that, well take care of you" Then you wait an hour and the GM says " well we can do that but you'll have to pay several thousand dollars more" Proceed with caution
- Customer service 1.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Chad, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out at (317) 251-1441 and we will do our best to make this better. We hope to hear from you soon.
I just came in for service and left with a new car! Great...
I just came in for service and left with a new car! Great customer service! Alejandro and Russ were both super helpful and got me a good deal. Thank you!😁
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear our Staff took such great care of you! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!