Reviews
Great
Had a great time fast and easy. Thank u soo much. I worked with mr.edwards and i just had a overall great experience go to him!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
Great experience
Took a test drive of a Telluride. Asked about getting in a different color. Marcus and Cavender quickly were able to find the exact car I wanted. Super easy and friendly service provided by the both of them. Very knowledgeable and hassle free. If you are in the market for a Kia then Napleton Kia is the place to go for it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton Kia of Carmel and we hope to see you again!
Looked all over the state for a manual GT. Found one at...
Looked all over the state for a manual GT. Found one at Napleton's. Gwen was super helpful and Patrick did his part to make it happen. Couldn't be happier with the sales department and extremely happy with my new car. #Savethemanuals! Big thank you to Gwen. 5 stars.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your support! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Go today to see Marcus or Cavender! Great guys, great...
Go today to see Marcus or Cavender! Great guys, great experience! This Kia dealership has superior customer service and car options! Hassle free. I love it!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you choosing Napleton Kia of Carmel! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! Safe travels!
Great service !
I was in the market for a new stinger 2 days ago, read a lot of good reviews at Kia of Carmel so I called them made an appointment. When I got there I got treated with great customer service from a-z !! If you are looking for a new car check them out !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for sharing your experience with us, Jr! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!
Top notch service
They are amazing and truly care about your best interest. My service rep was brittany and she is a doll. Always a joy being there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Justine, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Customer care
I spoke to the woman at the front desk. Very friendly and extremely knowledgeable. Her name is Donna. If you have any questions, all for her. She will get you the answers, quickly
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello, thank you for your support! We're happy Donna could help. We hope you continue to choose us for all your automotive needs! Take care!
Jeremy and the team in service are excellent.
Great service every time! Jeremy and the team here are wonderful! Everyone here is always so happy to help! I won’t service anywhere else. We love it so much that we bring our non-Kia vehicles here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Here at Napleton Kia of Carmel, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!
Great atmosphere great staff
Working with kia of carmel for my car was a blast. the staff is kind and they work like treat you like family. they give the best price for trades and the price are hands down the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton Kia of Carmel and we hope to see you again!
Great service dept
Went in for service and everyone was great! The service manager Jeremy was really nice and made sure everything was done in a timely manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Here at Napleton Kia of Carmel, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!