Reviews
Super happy with my Kia Optima!
I wanted something sporty but spacious and Daniel Hernandez found me the perfect car. It has all the bells and whistles that I wanted and is still in my budget. Daniel did an amazing job listening to my needs and fighting for me to get the best deal. I will definitely come back for my next purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!
Amazing Dealership
The general manager Markiss Stone was great, it was a pleasure meeting this gentleman. And the salesman Dion was awesome. I sending people I know to this dealership. Great customer service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Jammie, we're happy you found our staff to be so supportive during your experience here at Napleton Kia of Carmel! If you're ever in need of more help, please let us know!
Satisfied customer
This is a great dealership they value their customers they have a really great sales personb by the name of Crissy Burton she took her time with me she really knows what she’s doing there and she made my car shopping experience a great one !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Toshia, we're happy to hear you had such a positive experience with our team! We sincerely value your business, and look forward to your next visit! Take care!
Handled with Care
I have been contemplating buying a nee vehicle and had several questions. I spoke with Crissy Burton and she was very knowledgeable, professional and courteous. I feel I am im very good hands !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Sunnie, we appreciate you choosing Napleton Kia of Carmel! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!
Very friendly staff
Let’s face it, everyone dreads the car buying experience. From the moment we walked in we were greeted by one of the managers with a big smile, then the salesman we were introduced to also had a big smile. Of course I assumed it was fake but time tells all. After about an hour, there was no pressure, just information and fun. Our salesman Ernest showed us the features on the car like he was selling his own. We had fun on the test drive jamming to Michael Jackson! When we came back to the dealer, the numbers process was easy, only 1 back and forth and we were right where we wanted to be. I would highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new car, Jennifer! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!
Overall good experience !
My salesman Daniel Hernandez was amazing! I’ve had my car now for 6months and if there’s anything that I need I can call or text him and he responds immediately. Great guy and I would recommend him if anyone is looking for a great car buying experience !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for sharing your recent experience with us, Jp! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!
Review
Just bought a new car and has such a great experience. Dion Pogue was the sales consultant we worked with and he made the process go so smoothly. I would highly recommend him if you are looking to buy a car from here. He has your best interest in mind and very honest!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new car, Kendal! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!
Daniel Hernandez is the truth
If you're in the market for a vehicle Napleton Kia is the place to go no matter what you're credit needs are they helped us tremendously. Daniel Hernandez was spectacular.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are so glad Daniel could really help you out! Please don't hesitate to reach out if there's anything additional we can do for you.
Great Orginization !!
3 Words. Chrissy Burton is Amazing!!! I didn’t purchase, yet....but my time was well spent, the staff were all attentive, and she will be my sales Consultant when it’s time!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Melanie, we are pleased to hear you enjoyed working with Chrissy and our team! We look forward to your next visit! Take care!
Jim is the Man... Get too him ASAP
Flew in from Texas to get this myself a new ride and Jim and the staff took amazing care of me picking me up from airport. Jim already had the car cleaned up and we were in and out in less than 2hrs. Cant express how much time and money he saved me. Which in a car buying experience is all a customer wants and needs. Thank you Jim.... “You Da Man”
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mario, we are pleased Jim could get you a great deal! We understand it is big decision where you purchase your vehicle from and we are so grateful to you went the distance and chose us! Safe travels!