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Direct Auto Team

(220 reviews)
Visit Direct Auto Team
Sales hours: 9:00am to 6:00pm
Service hours: 8:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:30am–6:00pm
Tuesday 9:00am–6:00pm 8:30am–6:00pm
Wednesday 9:00am–6:00pm 8:30am–6:00pm
Thursday 9:00am–6:00pm 8:30am–6:00pm
Friday 9:00am–6:00pm 8:30am–6:00pm
Saturday 9:00am–4:00pm 8:30am–12:00pm
Sunday Closed Closed
(833) 243-0570 (833) 243-0570

Reviews

(220 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Most of our experience was remote, due to Covid 19, but...

Most of our experience was remote, due to Covid 19, but Dimitry was awesome. The car was just as advertised and we love it. Would definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have been searching for a 2011 Nissan Xterra Pro-4X for...

I have been searching for a 2011 Nissan Xterra Pro-4X for some time then found one at Direct Auto Team in Canton MA. I live in Cincinnati OH, and thought there is no way I am going to MA to buy this car. But after speaking with Dmitry, it sounded like the car was everything I was looking for. From the beginning I received top notch customer service from Dmitry and his team. I flew in from Cincinnati, and was on the road in under an hour. I highly recommend Direct Auto Team and Dmitry if you are looking for a clean, low mileage car along with a great buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great overall experience!

I recently purchased a 2006 Lexus LX470 from this dealership and from the beginning I received top notch customer service from Dmitry. With each question presented, he had the answer without hesitation. I am thrilled with my purchase but more importantly, I was very happy with the attention and curtesy I was given. I also appreciated not feeling PRESSURED as has been my usual experience when car buying. The car is perfect and that too was obvious that they carry "quality" used cars for sure! I would trust this dealership and Dmitry to take car of all your used car needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Relaxed

I didn't end up purchasing a car there but they were very nice people. I was looking at a 96 Miata that was a very good condition. They let me look at the car all I wanted and they were very relaxed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Excellent product/process

Dmitry was very helpful in my car buying process. Excellent communication and very accommodating in letting me evaluate the car I was interested in. Met me outside his normal working hours to accommodate my schedule. I had researched a lot and we both were able to come to a quick financial agreement that worked for both of us. All the other cars on his lot looked clean. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Honest, professional and zero pressure

We have been on the search for a small wagon for the better part of this year - found the perfect low mile match in Dymetri's inventory and drove up from Virginia to grab it! The car was as represented, and in less than an hour we were on the road home. Dymetri and Andre were very helpful and knowledgeable to boot - Direct Auto was top notch ... when it is time for the next 'new to me' car, I will jump on the phone to DAT! Thanks - love the car. The Allens

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Dmitry was so easy to work with!

Thank you Dmitry for your customer service! You made buying a car in MA from SC a breeze! I appreciate the face time calls so that we could inspect the vehicle. We are looking forward to enjoying our car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service from the whole Direct auto team...

Great customer service from the whole Direct auto team and the “little” dog. Financing the car was easy and fast! Looking forward to enjoying my new car, highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The people at direct auto team made the whole process so...

The people at direct auto team made the whole process so easy. I am very happy with the vehicle, just what I was looking for. So clean inside and out. Very happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Direct Auto Team was awesome! I saw the car I was...

Direct Auto Team was awesome! I saw the car I was interested in online came to direct auto team’s location to test drive the car. After I made my decision the whole team made it so easy, convenient and, fast to get me into my new car. I will be recommending them to my friends and family. Thanks guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.