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Direct Auto Team

(220 reviews)
Visit Direct Auto Team
Sales hours: 9:00am to 6:00pm
Service hours: 8:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:30am–6:00pm
Tuesday 9:00am–6:00pm 8:30am–6:00pm
Wednesday 9:00am–6:00pm 8:30am–6:00pm
Thursday 9:00am–6:00pm 8:30am–6:00pm
Friday 9:00am–6:00pm 8:30am–6:00pm
Saturday 9:00am–4:00pm 8:30am–12:00pm
Sunday Closed Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2020 consumer dealer award
(833) 243-0570 (833) 243-0570

Reviews

(220 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Direct Auto Team from DealerRater.

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Great experience, friendly service and looking forward to...

Great experience, friendly service and looking forward to enjoying my new car. Dmitry worked to get me the best financing and the car was ready quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great quality vehicle… The whole way through the sales...

Great quality vehicle… The whole way through the sales process super smooth financing no problems at all.. I would definitely recommend this dealer.. Thanks Dimitri

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great service all around. Highly recommended.

Called ahead showing interest in a car. Showed up the same day and the car was ready for a test drive. Drove off the lot the next day. I have not had such great and fast service at a dealership before, this being my 5th vehicle. Dmitry took care of everything and offered the best deals for the vehicle I bought. If you're looking for great service don't hesitate to buy from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Mark C

I am from R.I. and was in need of a car within my two days off. Not only did they follow thru, they completed the deal within 24 hours. Dmitry's hospitality was great. It was like I knew him for years. And Dexter put me over the top. Thanks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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What a pleasure to meet and do business with Dmitry. Easy...

What a pleasure to meet and do business with Dmitry. Easy quick and well informed. Quality service. The start of a new friendship, thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Dimitri makes it easy.

Just taken delivery of our third car from the Direct Auto Team. The last one had a few issues over the year we owned it. Nobody's fault, just old car issues. Dimitri made it easy for us to swap it out for a newer car better suited to our recently changed needs. We love the new car and hopefully it will be good to us. But what I am most grateful to Dimitri for is his ability to put packages together that, as he puts it 'make it work for you and for me'. He had the right car, he put together a very attractive newly tailored finance package with his credit union of choice, he took the old one back in part exchange on fair terms, he got us a mind bogglingly comprehensive extended warranty at a very good price, which he rolled up into the finance package. We were in and out of their show room having had a good test drive, with our plates on our new car inside an hour. It was easy, enjoyable and efficient, and the coffee was excellent, as always. I haven't known many used car dealers I would trust over the years, either in America or Europe. Dimitri Golub is a rare exception.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fantastic selection of high-quality vehicles. Dmitry was...

Fantastic selection of high-quality vehicles. Dmitry was amazing to deal with. Very knowledgeable, professional and he clearly has a passion for his product - Jeff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I needed a safe reliable car for my daughters 16th...

I needed a safe reliable car for my daughters 16th birthday. Dmitry had this car on the lot and I loved it. Lots of miles but obviously well taken care of. We will be back for son in a couple more years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Dmitry was kind, patient, and excited for me to drive off...

Dmitry was kind, patient, and excited for me to drive off with my new car! He even stayed beyond business hours to make sure I would be able to pick it up on time before heading on vacation. I can’t say it enough, Direct Auto Team will take care of you till the end. Pristine car, no hassle buying process, 10/10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy to deal with no pressure sale was glitch free....

Easy to deal with no pressure sale was glitch free. Vehicle clean runs well. Dexter the dog is great very friendly Would recommend the team

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.