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Jim Ellis Kia of Kennesaw

(6,734 reviews)
Sales hours: 7:30am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 7:30am–7:00pm 7:30am–7:00pm
Tuesday 7:30am–7:00pm 7:30am–7:00pm
Wednesday 7:30am–7:00pm 7:30am–7:00pm
Thursday 7:30am–7:00pm 7:30am–7:00pm
Friday 7:30am–7:00pm 7:30am–7:00pm
Saturday 7:30am–7:00am 7:30am–7:00pm
Sunday Closed Closed
2022 consumer dealer award
View 7 awards
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(6,734 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Ellis Kia of Kennesaw from DealerRater.

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The service was great and I am very content with my

The service was great and I am very content with my purchase KIA K4. Also Gabe was very helpful.

Rating breakdown (out of 5):
  • Customer service
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  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We work hard to stand out among the rest, Jerry.choi! Thanks for taking the time to share your rating! Thanks again for the positive feedback, and we hope that you have a great day!

Gabe was extremely kind and helpful when me and my

Gabe was extremely kind and helpful when me and my husband looking for a car. And he helped us even after we bought a car

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Mariosiashvili1992, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

Jack Stricklin was very impressive.

Jack Stricklin was very impressive. He did a great job. I would return to Jim Ellis.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks, Dwtyler5! We appreciate your continued business with us, and we're looking forward to your next visit! Thanks again for the positive feedback, and we hope that you have a great day!

Mark and Mark gave an amazing experience, they were both

Mark and Mark gave an amazing experience, they were both very knowledgeable and professional. We will definitely be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us, Shacoya! Thanks again for the positive feedback, and we hope that you have a great day!

No longer about customer service, prices are too high,

No longer about customer service, prices are too high, and long time customer loyalty doesn’t gain you anything either.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Your comments keep us motivated and working hard for all our guests, Marlamorris! Please give us a call at (404) 445-2636 and we will do our best to make this better. We hope to hear from you soon.

I had the transmission replaced at Jim Ellis KIA Service

I had the transmission replaced at Jim Ellis KIA Service and it works great. In addition I had my catalytic converter replaced it was also an excellent job and it was done within the time of my son, Michael and I making his first new car purchase on a KIA Sportage. The car went in for the catalytic converter change as we sat down to discuss financing and before we left the table to close on the Sportage the car rolled out ready for the road.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Anton4648, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

Friendly Friendly staff.

Friendly Friendly staff. Friendly, good, nice, happy staff. Happy, good, nice, friendly, experience, good environment,

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Grandepapi1989, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

Excelente servicio en el concesionario.

Excelente servicio en el concesionario. Tanto las instalaciones como el personal fueron de nuestro total agrado.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

The place is clean and spacious.

The place is clean and spacious. We like the personnel and the service/organization they offered.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

That's great to hear,Pperdomo297! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

Amazing service from start to finish!

Amazing service from start to finish! We will recommend! Coming from another dealership that provided horrible service to the best service! Bryson and the team have set the bar high!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for the positive feedback, and we hope that you have a great day!