Reviews
The waiting are was nice, there is a nice coffee machine
The waiting are was nice, there is a nice coffee machine while I waited. I was quoted 90 minutes, I was in my car by 80 minutes 👍! The best part of the visit was a video clip from the mechanic with my vehicle giving me a detail description of what was done, and what was recommended to be done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, Tegoo23! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Gabe was extremely kind and helpful when I was looking
Gabe was extremely kind and helpful when I was looking for a car. The one I was dead set on was in the shop the first day I came to look at it and when Gabe offered for me to view other models, I was very happy he didn’t push when I declined to see them. From that day on he made sure to keep me informed about the status of the vehicle so we could work out the best time for me to test drive. I’m extremely happy with my new car and the care this dealership had for me even after I finished my purchase!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It is great to read such wonderful comments about your recent experience with us, Madelinereitz15! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!
Didn't preform the service I requested.
Didn't preform the service I requested. Asked for diagnostic and was told I need a new battery and air filter instead.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
It sounds like your visit here at Jim Ellis Kia of Kennesaw did not live up to our expectations—which is not what we like to hear. Rest assured we pride ourselves on delivering the best quality automotive care —and direct, honest feedback from our clients like you is imperative in helping us do that. Please reach out to us at (404) 445-2636 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.
I always come here to get my car serviced.
I always come here to get my car serviced. I am really happy with them. The advisors here are very good. They never offer unnecessary replacements for my car, which I really like.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, Alaminbepary1! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!
Our salesman Zack did a great job.
Our salesman Zack did a great job. We were very pleased with the experience. we’re looking forward to enjoying our new Kia.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great 4-star rating, Stevenwhardy! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing. At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!
Work was completed and the vehicle was delivered to me.
Work was completed and the vehicle was delivered to me. Great service! Great customer service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sandrad1520, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
Easy and helpful for the required service.
Easy and helpful for the required service. Kept me informed and managed the process in a professional way
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is great to read such wonderful comments about your recent experience with us, Lorrainelamb! Please let us know if there is ever anything else we can do for you! Safe travels!
It is great to read such wonderful comments about your recent experience with us, Lorrainelamb! Please let us know if there is ever anything else we can do for you! Safe travels!
I had a great experience at Jim Ellis Kia of Kennesaw’s
I had a great experience at Jim Ellis Kia of Kennesaw’s service department. I was just there for recall so I was not paying for any services but they treated me very well and walked me through the process and everything I needed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for highlighting some of our staff who provided you with such a positive experience, Daniela.binns! Please let us know if there is ever anything else we can do for you! Safe travels!
I took my car in for a coolant flush and to have an
I took my car in for a coolant flush and to have an exhaust valve replaced. Service was fast and friendly. Chris K. took great care of me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's great to hear,Mxholt! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!
Super friendly… knowledgeable…professional!
Super friendly… knowledgeable…professional!!! Pleasure doing business with jim Ellis!! Will recommend to all friends
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We work hard to stand out among the rest, Jakhare! Thanks for taking the time to share your rating! Thanks again for the positive feedback, and we hope that you have a great day!