Reviews
Eddie was great to work with, friendly, knowledgeable and
Eddie was great to work with, friendly, knowledgeable and willing to the extra mile to get “the deal” done. He listened to what I was willing to pay and made the deal work.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the great 4-star rating, Prmtar5! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing. Please let us know if there is ever anything else we can do for you! Safe travels!
Thanks for the great 4-star rating, Prmtar5! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing. Please let us know if there is ever anything else we can do for you! Safe travels!
I recently purchased a car with the help of Jack
I recently purchased a car with the help of Jack Stricklin, and the experience was excellent from start to finish. He was friendly, knowledgeable, and made the whole process smooth and stress-free. Jack took the time to answer all my questions and never made me feel rushed. I truly appreciate his honesty and professionalism. Highly recommend working with him if you're in the market for a new vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is great to read such wonderful comments about your recent experience with us, Nick! Thanks again for the positive feedback, and we hope that you have a great day!
The entire experiance was great, as we expected from a
The entire experiance was great, as we expected from a Jim Ellis dealership. We remember dealing with Jim Ellis back in 1973. Easy to get a service apointment, our Kia Sportage was being worked on within 5 minutes of arival and finished 45 min. later.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, Rrs1011! Thanks again for your business! Take care!
They tried to charge more than quoted on the service,
They tried to charge more than quoted on the service, Told me I it would take 5 hours and I was there 7. Didn’t even get the recall checks done.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
It sounds like your visit here at Jim Ellis Kia of Kennesaw did not live up to our expectations—which is not what we like to hear. Rest assured we pride ourselves on delivering the best quality automotive care —and direct, honest feedback from our clients like you is imperative in helping us do that. We take our customers’ comments seriously so we hope that you’ll give us a call at (404) 445-2636 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.
I can’t say enough great things about Jack!
I can’t say enough great things about Jack! From start to finish, he made the car-buying process smooth, stress-free, and even enjoyable. We ended up purchasing not just one, but TWO Kias—and that speaks volumes about the level of trust and service we received. Jack was knowledgeable, honest, and genuinely cared about finding the right fit for us. He answered every question with patience, never pushed, and kept us informed every step of the way. It’s rare to find someone who blends professionalism with such a personable touch. If you’re looking to buy a Kia (or two!), do yourself a favor and ask for Jack. We’re thrilled with our vehicles and grateful for the top-notch experience. Thanks again, Jack—you’re the best!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is great to hear that everything was completed quickly and to your satisfaction! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!
1t was awesome very friendly staff very knowledgeable
1t was awesome very friendly staff very knowledgeable staff. Very fast service no waiting in line lunrs fir service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We work hard to stand out among the rest, Marcus1mack! Thanks for taking the time to share your rating! Thanks again for your business! Take care!
Kris was able to have the technician diagnose the issue
Kris was able to have the technician diagnose the issue with my car quickly and went out of his way to have an appointment set up for me ASAP the following day.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We work hard to stand out among the rest, Mxholt! Thanks for taking the time to share your rating! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!
Jack and Bryson were both a huge help and buying a car
Jack and Bryson were both a huge help and buying a car yesterday!! We were in and out so much faster than I expected and left very happy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nsota232, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!
Jack and Bryson helped me get my new car yesterday and
Jack and Bryson helped me get my new car yesterday and I’m so lucky to have had them help me out! They made the experience stress free and as easy as possible!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks, Klittle1241! We appreciate your continued business with us, and we're looking forward to your next visit! Please let us know if there is ever anything else we can do for you! Safe travels!
Communication is poor, service techs have no knowledge to
Communication is poor, service techs have no knowledge to service. Lacking in ability to provide any customer service. Lies were told by many employees, and no one seemed to know how to do anything properly. I will never go here again and will let every person that will listen to me know how bad this location is.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Namdrof88, we regret that this situation has not been resolved to your satisfaction and we would like to try to restore your confidence in our business. We would like the chance to talk to you further so please do call us at (404) 445-2636 at your earliest convenience so we can work with you to make this right. We hope to hear from you.