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HGreg.com Orlando

(1,559 reviews)
Visit HGreg.com Orlando
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,559 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of HGreg.com Orlando from DealerRater.

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Visité el gran concesionario de autos para ver varios modelos de autos. El señor Sam Msouty, vendedor, me atendió muy amable y profesionalmente. El señor Sam Msouty evidentemente es muy conocedor del negocio de automóviles. Le agradezco su preciado tiempo y paciencia hacia mi. Estoy muy satisfecho y agradecido con el servicio brindado. Les recomendaré a amigos y familiares. Muchas gracias

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hola, muchas gracias por tus comentarios. Nos encanta saber de nuestros clientes satisfechos y conocer las excelentes experiencias que tienen con nuestros asociados de ventas. ¡Felicitaciones por la compra de tu auto!

Great service

Came in looking for a car that was sold but nick was able to help me find other options and I left with a lot of information.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hey Dandre, thank you for your review! When you find your dream car in our inventory, give us a call at 855-490-3917 and we can assist in setting you up with an appointment with Nick.

Yvonne

Had great experience and salesperson Butch was extremely helpful and knowledgeable. Would definitely recommend this company Certainly a different way of buying a vehicle and pricing very competitive

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Yvonne, thank you for your feedback and recommending us! Our redefined car buying process allows for a simple & fast car purchasing experience. Thank you for choosing HGreg.com

Great experience

Nick was a great guy, helped me find what I was looking for! I would definitely recommend this place to anyone. They have plenty of selections

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kuo, thanks! We are happy to hear Nick was able to assist you in finding a perfect car for you. Let us know if there is anything else we can do to make your experience with us even better!

Malcolm Thompson

Gino forte was very patient. Good............... great experience here will recomend . Amazing hfrwg gor f140 I was actually looking. Black on black by engine

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We strive for excellent customer service. We are happy you had a great experience! Thank you for your review and for recommending us. We look forward to seeing you in our dealership again in the future.

Best experience

Drove from Merritt island with my husband and daughter to see my Acura RDX and I gotta say I loved the whole experience. Fidel my salesman great very knowledgeable. I’ll be back for more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Casey! Congratulations on your new Acura RDX! Our redefined car buying experience allows for a simple & fast car purchasing experience and are glad you loved it! Thanks.

Thanks Gino! Great Experience!

Our rep was Gino Forte and he was awesome. He really listened to us and gave us the opportunity to really try the cars we wanted. He made the process feel comfortable and I didn't at any moment feel cornered to just make a purchase. He understood what we wanted and was patient while my husband and I talked about our options. I want to thank HGreg for the great selections of cars available and for Gino who from start to finish made us feel at home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Itzandra! We are happy to see that your experience with us was nothing less than 5 stars! We appreciate your business and can't thank you enough that you took time out of your day to leave us such a positive review.

Nice experience

First time doing business with hgreg and I can say I’m glad I found them, definitely a different way of buying a car. Thank you for being upfront with me and especially to my representative Fidel Herrera.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Raul, thanks! We are glad you found us too. Our full transparency policy lets customers know everything going on with no mystery. Thank you for your feedback.

Great experience!

I Was referred by my brother to see Nick and he was very helpful and informative and guided me through the entire process! He really Knew what he was talking about

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Evelyn! We train our sales consultants to be knowledgeable of our inventory so they are fully capable of answering all your questions.

Manager scams

Was great until I got to the managers office was told about a biweekly autopay to pay off early wasn't told its $5 a month plus a $399 enrollment fee how is that a savings

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Valued Customer, We apologize you are having a negative experience with us. Please email me at mateo@hgreg.com or call me at 561-805-3852 so we may address your concerns. We believe customer service post-sale is just as important as the car buying process. Looking forward to hearing from you.