Reviews
Coastal KIA Service Department was very modern, clean and
Coastal KIA Service Department was very modern, clean and inviting. My Service Consultant, Gary Nelson, was excellent. He was professional, knowledgeable, friendly and focused on correcting the issue with my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great news! Thank you! We sincerely appreciate the five star service review and compliments for our Service Consultant Gary Nelson. It was thoughtful of you to go online and rate your recent service experience. Thank you for trusting Coastal Kia with your automotive service needs.
They did an update of anti theft software, which was part
They did an update of anti theft software, which was part of a recall, rotated the tires and an oily change. However, they must not have wiped up after the oil change, because some excess dripped on my driveway. Everything else was fine.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review and helpful feedback. Please call us if you need anything.
Tony is very nice, good snacks and love the free car wash
Tony is very nice, good snacks and love the free car wash . And they took my NY stickers off the windshield.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Perfect! Thank you for the five star service review and gracious comments. We are thrilled to hear our service team exceeded your expectations. Thank you for choosing Coastal Kia!
Awesome experience!
Awesome experience!! Got the perfect car I wanted! Very happy with everything. Nice people to work with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations! We appreciate the five star review and are thrilled to hear you "got the perfect car you wanted." We strive to deliver a truly exceptional experience to every client during every visit. Enjoy! Please call us if you need anything.
Everyone was extremely pleasant and helpful from the
Everyone was extremely pleasant and helpful from the minute we arrived until.the whole transaction was completed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great news! Thank you for the five star review and gracious comments. We love the feedback including, "everyone was extremely pleasant and helpful from the minute we arrived." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!
Service is great, sales not so much.
Service is great, sales not so much. Old school tactics and $6000 over MSRP. Good way to never have me buy there again and tell all of my friends
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five star review. We would like to discuss the pricing concerns you mentioned. Please call our Operations Manager Peggy Roberts at 910-798-4706. We appreciate your business and are here to help. We look forward to your call. Thank you
My experience with Kia was more than exceptional.
My experience with Kia was more than exceptional. The customer service was so inviting and made me so happy to have got my car there. Cai was also so amazing!! I will definitely be back and be referring people!! Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful! Thank you for the five star review and high praises for our Product Specialist Cai. We strive to deliver a truly exceptional experience to every client during every visit. We sincerely appreciate the high recommendations too. Thank you for choosing Coastal Kia!
Steve Kramer is an excellent salesman.
Steve Kramer is an excellent salesman. He let us talk about our needs and then picked us out vehicles according to what we could afford and liked.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful news! Thank you for the five star review and compliments for our Product Specialist Steve Kramer. It was kind of you to take time to go online and rate your recent experience. Congratulations and enjoy! Please call us if you need anything.
Very friendly staff every time I deal with them.
Very friendly staff every time I deal with them. Super nice people. Very convenient too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great news! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "very friendly staff every time I deal with them...super nice people." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!
Thank you Ever for everything.
Thank you Ever for everything. Your courteous, kind and answered all questions. I love my car. Granny and Pam thought you should be a movie star. Again thank you. Donna Pistorio.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Donna for the five star review and compliments for our Product Specialist Ever Quezada. We appreciate the feedback including, "you're courteous, kind and answered all my questions...I love my car." We are thrilled to hear you have fallen in love with your new ride. Please call us if you need anything. Thanks again and enjoy!