Reviews
Replacement of a car that was damaged in an accide
Jason was very knowledgeable & helpful in our making a decision on the KIA Sorento. Mike made the process quick & had everything set up for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great news Richard! We appreciate the five star review and compliments for our Product Specialist Jason Stone. It was thoughtful of you to mention Jason Stone and Mike Mascavage by name. Thank you for choosing Coastal Kia! Enjoy!
Good experience, Made it almost flawless, Very satisfied
Good experience, Made it almost flawless, Very satisfied with the process.. Great product, great vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate the five star review and compliments for our team. Congratulations and enjoy! Please call Cody or any of our team members if you need anything. Thank you for choosing Coastal Kia!
I worked with Jan Ramos and he was very personable and
I worked with Jan Ramos and he was very personable and helpful with helping me find a car that worked for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Rose for the five star review! It was thoughtful of you to mention our Product Specialist Jan Ramos by name. We love the feedback including, "he was very personable and helpful." We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy!
Dealership was very professional-service area was nice
Dealership was very professional-service area was nice and clean-even though my service representative was not available at the time I dropped the car off another service representative jump right in to help me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great news! Thank you for the five star review and gracious feedback. It was thoughtful of you to rate our Service Consultant Bob Tomlin with such high marks. Thank you for trusting our Coastal Kia service department with your automotive service needs. Please call us if you need anything.
I worked with Jan who was very personable and helpful
I worked with Jan who was very personable and helpful with helping me find a car that worked for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Rose, We see you rated us 5 stars right after this review with the same complimentary feedback. Is three stars correct on this? Please call your Product Specialist Jan Ramos at 910-408-0100 to discuss. We look forward to your call.
Great service on my KIA.
Great service on my KIA. First time using them. Transplant from the Midwest. Well Done!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service very informative.
Great service very informative. They told you everything that was going to go on even got a free car wash.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We sincerely appreciate the five star review and compliments for our service department members. We love the feedback including, "great service, very informative." Please call us if you need anything. Thanks again!
Check in was quick and service was performed on time.
Check in was quick and service was performed on time. The service charge was what I expected.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate the five star review and compliments for our service team. Thank you for choosing Coastal Kia!
This dealership is very clean also very slow, enjoy My
This dealership is very clean also very slow, enjoy My friend Sam very nice sweet and polite young man
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five star review and gracious comments. It was thoughtful of you to mention Sam Weisman by name. Thank you for choosing Coastal Kia!
Great service, friendly seller (Steve Kramer) and
I really enjoyed the experience of buying my car from Steve Kramer at Coastal Kia. He was friendly and provided us with the information we needed to make our decision about which vehicle was best suited for me. When I did go to pick my car up, he took the time to go over where all accessories where located and how to operate everything in my vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great news Kim! We sincerely appreciate the five star review and compliments for our Product Specialist Steve Kramer. We love the feedback including, "he was friendly and provided us with the information we needed to make our decision about which vehicle was best suited for me." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. We are here if you need us.