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Coastal Kia

(5,541 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 7 awards
2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (910) 550-1863 (910) 550-1863
Used (910) 550-1877 (910) 550-1877
Service (910) 550-1810 (910) 550-1810

Reviews

(5,541 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coastal Kia from DealerRater.

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Very professionally run operation.

Very professionally run operation. Our salesperson Ever was very knowledgeable and genuinely friendly. Great buying experience!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate the five star review and compliments for our team at Coastal Kia! We love the feedback including, "very professionally run operation...our salesperson Ever was very knowledgeable and genuinely friendly." We strive to deliver a truly exceptional experience to every client during every visit. Thanks again! Please call us if you need anything.

This dealership has always been good with me they get the

This dealership has always been good with me they get the work done on thing. Place is always neat and clean. No problems

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Great news! We appreciate the high marks and gracious comments. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

I was having some issues with my Kia Sorento and Sam

I was having some issues with my Kia Sorento and Sam Weisman was awesome. There was times when I know it had to be frustrating all of the calls and trips but he was always so polite. On my finally trip to Coastal Kia John Wegner head of the service department made sure that my vehicle was fixed and I haven't had anymore problems. Thanks again for the service and patience as my vehicle was taken care of.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We sincerely appreciate the five star review and amazing testimonial. It was thoughtful of you to mention Sam Weisman and John Wigger by name. Please call us if you need anything. Thank you for trusting Coastal Kia with your automotive service needs.

It was a very good experience.

It was a very good experience. Salesman was very professional. I would recommend to anyone.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate the high marks and gracious review. We are thrilled to hear Kelvin was "professional" and met your purchasing needs. Thank you for the high recommendations. Congratulations and enjoy!

The employees were professional and friendly, however

The employees were professional and friendly, however after spending $400, my Optima’s issue was not resolved.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are here to help. Please reach out to Sam Weisman or John Wigger at 910-408-1000 to resolve any issues. We look forward to your call. Thank you

Consumer response

I called Sam immediately and brought this to his attention.

Consumer response

John is welcome to contact me at 804–5 43–5851.

Pleasant and professional people to do business with.

Pleasant and professional people to do business with. The work on the car was done quickly and the vehicle cleaned nicely.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Great news! We sincerely appreciate the five star service review and gracious comments. We love the feedback including, "pleasant and professional people to do business with." We appreciate the testimonial and high marks. Thank you for choosing Coastal Kia!

Always kept me informed with the process of my car .

Always kept me informed with the process of my car . Very curious and knowledgeable. . Very friendly.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate the five star review and compliments for our service team. We love the feedback including, always kept me informed with the process of my car...very friendly." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

Great costumer service they will treat you like family

Great costumer service they will treat you like family big thanks to John Sam tony and Bob

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

You are family! Thank you for the five star service review and gracious comments. We are here if you need us. Thank you for trusting Coastal Kia with your automotive service needs.

Awesome service.

Awesome service. Service is done in a timely manner. I love the way they offer shuttle service.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, we appreciate the high marks and gracious comments. We are thrilled to hear you were able to enjoy our convenient shuttle service. Please call us if you need anything. Thanks again!

I am very happy with the vehicle I purchased and I had

I am very happy with the vehicle I purchased and I had great salesmen helping me out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Great news! Thank you for the five star review and high marks for our team members. Congratulations and enjoy! We are here if you need us.