Reviews
Very professional courteous and informative, I really...
Very professional courteous and informative, I really like the waiting room with coffee and snacks which makes waiting more comfortable. Staff wonderful would recommend highly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five star DealerRater review and gracious compliments. We are thrilled to hear your wait was comfortable and enjoyable. We appreciate the high marks for Howard Ramsey in our service department too. Thank you for choosing Coastal Kia!
I always bring my car here for routine maintenance. The...
I always bring my car here for routine maintenance. The staff are always friendly and upfront about the costs. Bob is the best. The work is superior. I wouldn't go anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five star review and high marks for Bob Tomlin and our service department. We sincerely appreciate your compliments and unwavering loyalty. We strive to deliver a truly exceptional experience to every client during every visit. We love the feedback including, "the work is superior... I wouldn't go anywhere else." You are appreciated. Please call us if you need anything. We are here to help. Thanks again!
Sam was so nice with answering the questions I had about...
Sam was so nice with answering the questions I had about my car. He help me get a better understanding of what my car needs
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five star service review and gracious comments. It was thoughtful of you to mention Sam Weisman by name. We sincerely appreciate your business and are here if you need us. Thank you for trusting your service needs with our Coastal Kia team.
I had a great experience! I was able to get the car of my...
I had a great experience! I was able to get the car of my dreams. The Seltos is an amazing car and I enjoy it!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great feedback. Congratulations on the purchase of your new Kia Seltos! We strive to deliver a truly exceptional experience to every client during every visit. Welcome to the Coastal Kia family! Please call us if you need anything. We are here to help. Thanks again!
They didn’t try to sell me a car I didn’t want and has...
They didn’t try to sell me a car I didn’t want and has made the buying process went smooth good peoples to go to
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful! Thank you for the five star review. Congratulations on your recent purchase. It was thoughtful of you to rate Alex Houchin and Michael Mascavage so highly. Welcome to the Coastal Kia family. Please call us if you need anything. We are here to help. Thanks again!
I went in for service, I was blessed with a new car Kia...
I went in for service, I was blessed with a new car Kia soul 2021. The young man has the potential to be a good in sales.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you! Congratulations on your recent purchase from Sebastian and our sales team. It was thoughtful of you to recognize Sebastian's efforts. As mentioned, he is new and has great potential. We are proud to have him on our team. You will love your new 2021 Kia Soul! Please call us if you need anything. Welcome to the Coastal Kia family!
Amazing experience! So in love with my car and so...
Amazing experience! So in love with my car and so impressed by the customer service I received through this process. Will definitely recommend buying from Kia to anyone I know!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We are thrilled you had an “amazing experience.” Thank you for the great review and high recommendations. We are excited to hear you love your new car. Welcome to the Coastal Kia family!
Always great service and friendly staff. Sebastian was...
Always great service and friendly staff. Sebastian was amazing. This is my second time buying a car from here. Both times were excellent. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love to hear we have earned your business not once.... but twice. Thank you for the five star review and compliments for Sebastian. We love the high marks for Uber too. We strive to deliver a truly exceptional experience to every client during every visit. Welcome to the Coastal Kia family. We look forward to seeing you during your complimentary service at 5000 miles. Thanks again!
Everyone was GREAT!! I would definitely return and will...
Everyone was GREAT!! I would definitely return and will recommend to anyone else who is looking for a new ride. Thank you to all that helped us!! Sebastian THANK YOU!!!! Uber THANK YOU!!! Tyler THANK YOU for the conversation and your Military Service!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We sincerely appreciate the five star review and big THANK YOUS for our team. Welcome to the Coastal Kia family. It was thoughtful of you to mention Sebastian, Uber and Tyler by name ... we appreciate it. We look forward to seeing you during your complimentary service at 5000 miles. Please call us if you need anything. We are here to help. Thanks again!
Alex was great! Very helpful and patient. I appreciate...
Alex was great! Very helpful and patient. I appreciate him taking the time with me and answering my questions. He still answers my questions when things come up. Delivered my car personally!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! Alex is amazing and it was thoughtful of you to mention him by name. We appreciate the awesome review. It is wonderful to hear we were able to exceed your expectations. Welcome to the Coastal Kia family!