Reviews
The service department Mr.Howard was such a very nice...
The service department Mr.Howard was such a very nice person he answered all my questions and explained everything that was going to be done to my Kia, thank you Mr.Howard couldn't have a better person to help me I will definitely ask and give a reference to my family and friends for Mr.Howard help,a very satisfied and happy customer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you ! Howard Ramsey is wonderful and is an asset to our team as you well know. Thank you for the five star review and for mentioning Howard by name. We love Howard exceeded your expectations and you are a "very satisfied and happy customer." Your gracious comments have been shared with Howard and our entire team. Thank you for choosing Coastal Kia!
I was very pleased with the service I received. They...
I was very pleased with the service I received. They found out my vehicle had a issue with the fuel system. Will fix tomorrow morning.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kia Service Department is the Best! Fast, courteous...
Kia Service Department is the Best! Fast, courteous service. Coastal Kia keeps my Kia Sportage in good shape. It is a great vehicle. Very good shuttle service too!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We love to hear, "Kia Service Department is the Best!" We appreciate that. Thank you for the five star review and amazing comments. We are thrilled to hear we have earned your trust and are able to keep your, "Kia Sportage in good shape." We strive to deliver a truly exceptional experience to every client during every visit. It is wonderful to hear you were able to take advantage of our Coastal Kia Courtesy Shuttle Service. Thanks again for the great review and awesome kudos. Please call us if you need anything.
All the folks at Coastal Kia's service department are...
All the folks at Coastal Kia's service department are competent and easy to work with. Special kudos to Sam Weisman who has gone the extra mile to answer my questions and reply to my calls. In Sales, Jason Stone and Eddy made it a priority to work with me on a recent purchase and I rang the cowbell (new sale) due to their persistence and patience with me, a finicky shopper.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fun! Thank you so much for the amazing testimonial and happy comments. It was extremely thoughtful of you to mention Sam Weisman, Jason Stone and Eddy by name. We strive to deliver a truly exceptional experience to every client during every visit. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Welcome to the Coastal Kia Family!
I am very pleased with the service after the sale. The...
I am very pleased with the service after the sale. The staff make you feel at ease and keep you in the know about the work being done and when it will be ready.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We sincerely appreciate the five star review! It was thoughtful of you to take the time to go online and share your experience. We love your comments including, "very pleased with the service after the sale." It is wonderful to hear we made you "feel at ease". Your business means the world to us. Thank you for being an important part of our Coastal Kia family! Please call us if you need anything, we are here to help. Thanks again!
We visited Kia's service department due to an air bag...
We visited Kia's service department due to an air bag light, that was on for a while. No other shop could figure out the reason why it was on. I was hesitant to get any services done at the dealership, because I always was told it cost much more. Thankfully my repair was covered under extended warranty, however, after comparing listed prices, they are very competitively priced. Sam handled/oversaw the work being done on my car. I was very pleased with his level of customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Simply wonderful! Thank you for the amazing five star service review. We are happy to hear Sam and our team were able to earn your trust and handle your air bag light concern under warranty. We have created a culture at Coastal Kia which includes delivering a truly exceptional experience to every client during every visit. Your amazing testimonial has been shared with Sam and our entire service team. Thank you again for your trust. Please call us if you need anything. We are here to help.
Sam Weisman is always my go to person in the Stevenson...
Sam Weisman is always my go to person in the Stevenson Kia Service Department. Sam takes his time and tells me exactly what needs to be done, and why. Sam is very professional!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! Sam Weisman is a true "professional" as you stated and we are lucky to have him. We sincerely appreciate the great review and gracious comments. We are thrilled to hear Sam has earned your trust. Thank you for choosing Coastal Kia!
John was very helpful throughout our whole buying...
John was very helpful throughout our whole buying process. Went above and beyond for us and will be sharing my experience with friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic! Thank you for the five star review and amazing feedback. We are thrilled to hear you found our team to be, "very helpful throughout our whole buying process." It was thoughtful of you to mention John and Sam by name. Thank you for being an important part of our Coastal Kia family. Please call us if you need anything. We are here to help.
Great service on an out of state sale. The vehicle was as...
Great service on an out of state sale. The vehicle was as represented. Good communication and I look forward to reaching out to them for future needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the five star review and compliments for our Coastal Kia team! We sincerely appreciate your business. We will be here when you need us. Congratulations on your recent purchase. Welcome to the Coastal Kia family!
Excellent Service! John was very professional and made my...
Excellent Service! John was very professional and made my car buying experience extraordinarily easy! If you're looking for a new car go to Coastal Kia and ask for John!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful! Congratulations on your recent purchase from John and our team at Coastal Kia! We sincerely appreciate the five star review. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Welcome to the Coastal Kia Family!