Reviews
Brittany was excellent in communication with the sale and
Brittany was excellent in communication with the sale and David and Shane did a great job with making the buying process, and learning the technology of the truck easy
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Brittany, David and Shane. We are grateful for your business and hope to see you again in the future. Until then, drive safely!
Ayden and Kiara were very helpful.
Ayden and Kiara were very helpful. My first electric vehicle and they made it a easy process to make sure I was all set
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Jeff, for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with Ayden and Kiara. We appreciate your business and wish you many safe miles in your new vehicle!
I brought a classic Mustang to Performance Ford for a
I brought a classic Mustang to Performance Ford for a major maintenance early this year. The car did not make it 20 miles from leaving the shop until a breakdown on the highway requiring the car to be towed. Ford customer service was terrible. I had to call several times and finally email higher up management before they retrieved the car and towed it back to their shop. In spite of requests to keep me updated they did not let me know they had the car and then left a brief vague message about it being fixed. I could not trust that assessment and had to take it to another more reliable garage for a finally assessment of the problem they caused. The ordeal took several weeks and they would not provide a loaner during this time.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to write us a review. We apologize for the inconvenience and what seems to have been a not-so-pleasant experience. We appreciate your feedback and will be looking into your situation to see how we can better our customer service for the future.
Bicky did great in selling me my vehicle, made the
Bicky did great in selling me my vehicle, made the process easy. Nathalie made finance smooth and simple for me. Kiara showed me how to use the car and went over all the features. Everyone was great!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with Bicky, Nathalie and Kiara. We appreciate your business and wish you many safe miles in your new car!
Service department is not helpful when you purchase
Service department is not helpful when you purchase extended warranty on used vehicles. Another dealer has my truck waiting for authorization for over week. Daily phone calls mean speaking to a different person and getting a different answer every day. If you want to be frustrated, buy your car elsewhere. They don’t care once they have your money
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Joe Schroeder was thorough and very knowledgeable manager
Joe Schroeder was thorough and very knowledgeable manager Anthony also great daughter picked up an ESCAPE seamless experience and treated like family
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new Ford Escape! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Joe and Anthony. We appreciate your business and wish you many safe miles in your new vehicle!
Kiara and Shamus helped us to get our next car which we
Kiara and Shamus helped us to get our next car which we love. They were both friendly, professional and knowledgeable. Would highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with Kiara and Shamus. We appreciate your business and wish you many safe miles in your new Ford!
Kiara was very informative and knowledgeable.
Kiara was very informative and knowledgeable. Extremely helpful and considerate to the customers.. she was very courteous, well informed with her abilities to explain the vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Dorothy, for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Kiara. We are grateful for your business and hope to see you again in the future. Until then, drive safely!
I like having a dedicated launch person as Kiara too
I like having a dedicated launch person as Kiara too answer my questions and get me going.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is our pleasure to hear about your positive experience with Kiara. Thank you for the great review and for being a part of the Performance family. We look forward to seeing you again in the future!
Easy and quick service from the entire team!
Easy and quick service from the entire team! They were great, kind, attentive and efficient!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!