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(301) 433-7368 (301) 433-7368

Reviews

(159 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Global Auto Outlet from DealerRater.

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great employee

Cindy was great help! amazing person to work with. ASK for Cindy when you go. Great prices. Found exactly what i wanted. Great dealership. Definitely recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you so much

Best shop in the whole country. I got a huge discount because of a small issue with a car and I could not be more grateful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BEST place for user cars in the DC VA MARYLAND

I saw a car online that was not there anymore(sold) but they found a close one and sourced it I’m so happy thank you guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bad credit didn’t even matter

Took my family to this dealership and left with 2 cars. I was pleased with the help they offered and the payment plans made too much sense to decline. Appreciate it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thanks sean

Today I got my dream car from global Auto (SEAN) and I could not be more satisfied, he did not have to help me as much as he did for that I’m grateful. Thanks again Sean

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Poor salesman

Brought truck from this dealership and the truck had serious problems and they want to fix them until I actually came to pick up the truck after I said I didn't want the truck .and poor communication with salesman smh...

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sales Rep Makes Dealership Outstanding

The salesman, Robert Williams was very knowledgeable about the cars he showed us. He was very personable and felt genuine. He made my granddaughter feel very comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Stay away from this dealer.

0-review... I purchase a vehicle from this dealer and within 48 hours the motor blown. The dealer is not returing my calls and blowing me off.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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"Just sold "

The car that they said 'just sold' still available cars.com. I talked over the phone with one of global auto outlet person and they said 'come test drive it'. When we get there, we heard their "sorry just sold", and they will try to get you another car/option. The strategy is, if the car you see online is 'too good to be true', you need to question(they use it as an attraction to get you to their shop). We drove long way with kids for nothing. After 2 days we called and asked the same car, they said it is available. The trick will continue,,,,,.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Horrible dealership

This is the absolute worst dealership I have ever had to deal with. They don’t communicate with each other so no one knows what’s going on. Inquired about a bmw m6 convertible. Applied for financing before been test driving the car because they said it was in the showroom and it’s too much work for them to take it out if I don’t agree with the numbers. They said that Wells Fargo approved it and they were waiting on the numbers and if I can do 6,000 down. I replied to them saying I could do that. And let me know what the numbers are. Then I get a call from another guy saying he sees I put and in application for financing and that he is the financing manager. I sent him my license and also bank statements as requested. He said he will get me the number. 2 days go by no number. After applying I was told that I could test drive the car Saturday. I come Saturday still no test drive. I find out from my sales man that the person who was calling and texting me is just another sales man trying to steal the deal. I will never go back to this dealership again. The whole state is unorganized and unprofessional. They pulled my credit 8 times and none of which were Wells Fargo like they mentioned. I will be reporting to the better business bureau and seeking law action on their lying and misleading and misrepresentation. They have done nothing but be and absolute waste of my time and they do not deserve a license to be in business. Do not go to this dealership there are better places to get your self a car. They will fill your credit with inquiries and East your time.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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