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Stevenson Hendrick Mazda Wilmington

(1,320 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (877) 318-4861 (877) 318-4861
Used (877) 334-5088 (877) 334-5088
Service (877) 335-7082 (877) 335-7082

Reviews

(1,320 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stevenson Hendrick Mazda Wilmington from DealerRater.

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I love having a new car but never like the purchasing

I love having a new car but never like the purchasing experience …usually dread it!! The people who work there are not pushy or intimidating. My brother lives in Florida and just purchased a new Mazda- he worked with me on the negotiating part of my new car and said that he wished the people who sold him his car were as nice and accommodating as the people at Stevenson-Hendricks!! Had a really good experience with Royce,Brian, Madison and Sara… Will recommend you all to anyone I know purchasing a new car!! Thanks for making my new car purchase a “good one”, love my new car!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Lisa, wow, thank you so much for taking your time to share - no matter the state, you can always rely on Royce, Sara, Brian, & Madison to ensure just that out-of-this-world experience you deserve ;) We look forward to welcoming you again soon in Service for an even "better one" <3

Great service, excellent hospitality.

Great service, excellent hospitality. Very helpful and knowledgeable. They treat you like family. Love Stevenson Mazda

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Gene, from our family to yours, you can always rely on Bryce, Alex C., Paul, & Trey to branch-out ensuring just that lovely experience you deserve ;) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

Stevenson Hendrickson is the only dealer I have ever

Stevenson Hendrickson is the only dealer I have ever dealt with that makes me feel like a valued customer. The service department staff is always courteous, efficient and straightforward, explaining any issues clearly and not pressuring me to act immediately on a pricey repair, or on my most recent visit, four new tires.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Linda, wow, thank you so much for taking your time to share on behalf of Trey & Kyle - at Stevenson-Hendrick Mazda, the only push is on the cool features of your Mazda3 :) We look forward to welcoming you again soon in Service!

This is our second car we brought from Royce!

This is our second car we brought from Royce! He is by far the BEST car salesman I’ve even dealt with! And I’ve had many cars though out my life. GO SEE ROYCE AUTRY🤩

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Colleen & John, we're so pleased to know your experience with Royce, Brian, Madison, & Aidan is the BEST just like your Mazdas :) We look forward to welcoming you both again soon in Service!

Everyone was helpful, professional and knowledgeable.

Everyone was helpful, professional and knowledgeable. My salesman, Will Quiggle, found me exactly what I was looking for and worked with me for the best deal possible. From start to finish I had a great experience. I can not thank Will and Paul (finance) enough for making this an enjoyable experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Margaret, from the start, you can always trust Sara, Will Q., Brian, & Paul are never finished ensuring just that professional experience you deserve at Stevenson-Hendrick Mazda :) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

This dealer provides professional service and also

This dealer provides professional service and also friendly, helpful and pro-active. I’ll refer to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

An, thank you so much for taking your time to share - at Stevenson-Hendrick Mazda, you can always trust us for that proactive experience with pros like Aidan for the experience you deserve! We look forward to welcoming you again soon in Service!

I was dreading the negotiation part of buying a car.

I was dreading the negotiation part of buying a car. They made it so easy without all the back and forth that we've always had in the past. It was a really good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

NM, we're so pleased to know your experience with Bryce, Natalia, & Parker is as easy as your brand-new car drives :) We look forward to seeing you again soon in Service!

We had a great experience at this place.

We had a great experience at this place. Amelia was great to work with. I recommend this place for anyone in the wilmington area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Cait & Patrick, at Stevenson-Hendrick Mazda, you can always rely on Amelia & Tracy to ensure you catch a deal as smooth as the waves you catch in Wilmy ;) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

Will did a great job with us, very attentive and very

Will did a great job with us, very attentive and very helpful. Whole process went very well and we had a great overall experience. Parker dod a great job with our paperwork and was extremely helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Erika & Alan, we're so pleased to know your experience with Will P., Jared, Josh C., & Parker is as great as your brand-new car :) We look forward to welcoming you again soon in Service!

Can't say enough great things about this dealership.

Can't say enough great things about this dealership. The 3.5 months I've been dealing with them has been great. The service department are excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

William, no matter how many months, you can trust that TJ H., Sara, Josh C., Brian, & Trey will ensure a lifetime of just that excellent experience you deserve :) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!