Reviews
Very comfortable sales environment, no pressure to buy.
Very comfortable sales environment, no pressure to buy. Patrick answered every question I had. 3rd day driving car and I am very impressed (Sportage). Would highly recommend Patrick and the management of this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Patrick and the team at Germain Kia of Columbus provided a comfortable, pressure-free experience. Enjoy your new Sportage, and thank you for recommending us!
Unmatched service, genuine care, zero pressure—best Kia
Unmatched service, genuine care, zero pressure—best Kia experience in 15 years. Lifelong customer earned, effortlessly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear about your positive experience at Germain Kia of Columbus! Our team is committed to providing exceptional service and care, so it's wonderful to know we've earned a lifelong customer. Thank you for choosing us!
I am pleased with my experience at Germain Kia.
I am pleased with my experience at Germain Kia. My car was diagnosed, required maintenance explained, service finished in acceptable time. Waiting area is very nice and accommodating. I will be sure to take my vehicle back as needed!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear about your positive experience at Germain Kia of Columbus! It's great that our team provided clear communication and efficient service. We look forward to welcoming you back whenever your vehicle needs attention!
Tylar was thorough and took all the time I needed to make
Tylar was thorough and took all the time I needed to make my purchase . Hunter Horn also was fantastic in financing. He went over and beyond getting me the best rate . 100% would recommend Germain Kia !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tina, we're delighted to hear that Tylar and Hunter provided you with such a thorough and fantastic experience at Germain Kia of Columbus. Thank you for recommending us!
Tylar in sales was fantastic and took all the time I
Tylar in sales was fantastic and took all the time I needed to make my purchase . Hunter Horn in Financing went over and beyond finding me the best rate ! 100% would recommend Germain Kia!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that our team made your experience at Germain Kia of Columbus so exceptional! Thanks for recommending us, and enjoy your new vehicle!
I am very impressed with the service provided on my 2017
I am very impressed with the service provided on my 2017 KIA Sportage. It is worth the drive to Columbus to receive this level of service and is very much appreciated! I would especially like to acknowledge the time given by Eric in getting my vehicle back on the road and also following up with me after the appointment to be sure that everything was working properly!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Linda, we're delighted to hear that Eric and the team at Germain Kia of Columbus provided such impressive service for your KIA Sportage. Thank you for making the drive to see us; we truly appreciate your kind words!
I spent 2.
I spent 2.5 hours waiting there for a literally scheduled oil change without any updates.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Renee, we strive for timely service and apologize for any delay during your recent experience. We appreciate your feedback, and will keep it in mind as we work to improve our efficiency. If there's anything else we can do for you, please feel free to reach out. Thank you, Todd Gibbs - Service Manager - 614-465-4572
Had a great dealer name Ken J.
Had a great dealer name Ken J. He helped me in so many ways especially with me being deaf. My source of communication was thru text and I finally got a car that I like. Thank you so much!. I highly recommend him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're delighted to hear that Ken provided such excellent service at Germain Kia of Columbus, especially accommodating your communication needs. Thank you for recommending him and sharing your positive experience! Enjoy the new car!
Everything went perfect Kia received our car in quickly
Everything went perfect Kia received our car in quickly and Eric did a great job of walking us through the procedure of getting our oil changed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeffrey, we're delighted to hear that Eric and the Germain Kia of Columbus team made your oil change experience seamless. Thanks for sharing your positive feedback!
We had a great experience with Nick.
We had a great experience with Nick. Fairly quick buying process. Highly recommend Germain Kia!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on our purchase from Germain Kia of Columbus! We are so glad that Nick was helpful and your experience went smoothly. Enjoy the ride!