Reviews
Excellent service.
Excellent service. I was working with Eric and probably the best associate I have worked with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving Germain Kia of Columbus a five-star review! We are happy to hear that Eric was a pleasure to work with. See you next time!
Very helpful, friendly knowledgeable sales staff.
Very helpful, friendly knowledgeable sales staff. This is my second vehicle I have purchased here. I’ve always had great experiences with service dept too.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Heather, thank you for your continued trust in Germain Kia of Columbus! We're delighted to hear that both our sales and service teams have consistently provided great experiences. Enjoy your new vehicle!
Once you buy the car and leave the parking lot, this
Once you buy the car and leave the parking lot, this place won't care. Kyle promised to install the roof rack for free that came with the Carnival, turns out they want me to pay. Also, the sales manager wouldn't care about what the customer has to say. Not coming here anymore, there are other great places for services.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
It's disappointing to hear about your experience with the roof rack installation and lack of support from our team, Desire. We strive for customer satisfaction, so this feedback is concerning. We'd like to address these issues directly and make things right if possible. Please reach out at your convenience. Thank you, Brian Franks - General Sales Manager - 614-465-4581
Recently visited Germain Service for the first time for a
Recently visited Germain Service for the first time for a routine oil change and they did a great job. Very friendly, helpful, and had a great waiting area as well. I will definitely be coming back and would recommend it to anyone else looking for a reliable place to get their vehicle serviced.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Josh, we're delighted to hear that your first visit for a routine oil change was such a positive experience at Germain Kia of Columbus! Thank you for recommending us and we look forward to welcoming you back in the future.
Just bought a new Kia they made very simple and quick for
Just bought a new Kia they made very simple and quick for me, everyone was very nice and helpful
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving Germain Kia of Columbus a five-star review! We hope you enjoy your new Kia. See you next time!
Phill Boggs and Hunter Horn made my buying experience
Phill Boggs and Hunter Horn made my buying experience painless, efficient, and satisfying. I called on the car I wanted, got pricing, availability, and odometer information quickly. I arrived at the dealer 3.5 hours away from home to a smile and a handshake, a clean car, keys ready to test drive, paperwork ready to sign, and a helpful Phil guiding me as I loaded the car in my enclosed trailer. I will buy from Germaine again in the future and will ask for Phil and Hunter by name as they were professional, courteous, efficient, and respectful of my time and preferences. If you are considering a new car, I strongly encourage you to ask for Phil and Hunter by name at Germaine.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Phil and Hunter made your experience at Germain Kia of Columbus so seamless and enjoyable! It's fantastic that everything was ready for you upon arrival, making the process efficient. We appreciate your recommendation and look forward to assisting you again in the future!
Tyler helped my wife and I pick out a vehicle that met
Tyler helped my wife and I pick out a vehicle that met all our needs and got us a price that we were happy with. Then hunter helped with all the financing and paperwork. This was the smoothest car buying experience I’ve had. Big thanks to these guys.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Garrett, we're delighted to hear that Tyler and Hunter made your car buying experience smooth at Germain Kia of Columbus. Thank you for the shoutout, and enjoy your new vehicle!
Cody was great and the service was outstanding.
Cody was great and the service was outstanding. We will definitely return for future service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Vic, we're elated to hear that Cody has earned Germain Kia of Columbus your confidence! We look forward to your next visit!
We were very happy with our experience at working with
We were very happy with our experience at working with the Kevin Johnson and all the other folks at German Kia of Columbus, under our circumstances we were always treated just like any other customer, everyone was very nice and willing to help us if Kevin was not available at the time, thanks to everyone for such a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Cheryl, we're delighted to hear that Kevin and the team at Germain Kia of Columbus provided you with such a positive experience. Thank you for your kind words, and we look forward to assisting you again in the future!
The best attention and advice I could receive, Luis
The best attention and advice I could receive, Luis González was very kind to explain to me each of the advantages of acquiring my new car, I am very happy
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hatzel, we're delighted to hear that Luis provided you with excellent assistance and advice at Germain Kia of Columbus. Enjoy your new car!