Reviews
Braden was very professional and took care of all my
Braden was very professional and took care of all my needs. Good dealership. Will recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear that Braden provided excellent service. Thanks for choosing Germain Kia of Columbus!
Great job, pulled up they took my car fixed the recall
Great job, pulled up they took my car fixed the recall and washed it, great service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It was our pleasure to assist you with your recall, Terry! Thanks for choosing Germain Kia of Columbus and sharing your 5 stars!
Took car in for service and found issue with front
Took car in for service and found issue with front sensors/camera. They worked with insurance and completed all work to specifications in a quick time. Eric was very efficient and loved working with him!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tracey, we're delighted to hear that Eric and the Germain Kia of Columbus team provided efficient service for your car. Thank you for sharing your experience with us!
Eric is outstanding on the whole service process from
Eric is outstanding on the whole service process from start to finish. In and out and a very fair price for a dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeff, we're delighted to hear that Eric provided you with an outstanding service experience at Germain Kia of Columbus. Thanks for the great feedback!
We enjoyed our experience, especially with JB.
We enjoyed our experience, especially with JB. The staff was helpful, we got everything we were looking for, and are so happy with our new car4!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jrnossii, we're delighted to hear that JB and the team at Germain Kia of Columbus made your car-buying experience enjoyable. Enjoy every mile in your new ride!
Kayla Lee was an amazing help when I was looking for a
Kayla Lee was an amazing help when I was looking for a new lease. She worked really hard to find what I was looking for and she made it happen. I am so in love with my new vehicle. We also had help from Gerald from the Hyundai dealership. Both were amazing and never made me feel uncomfortable. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hailey, we're delighted to hear that Kayla and Gerald provided such excellent service at Germain Kia of Columbus! Enjoy your new ride, and thank you for the high recommendation!
Braden was very nice and helpful!
Braden was very nice and helpful! He got my SUV serviced and washed before he returned to it me. He apologized for any of delays and for waiting. He offered us water or coffee ☕️ and popcorn 🍿 while we waited. This is a great place to get your car serviced!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Donna, we're delighted to hear that Braden provided such attentive service during your visit at Germain Kia of Columbus. Thank you for sharing your experience and highlighting the little touches that made it above average!
Friendly greeting right from when I opened the door.
Friendly greeting right from when I opened the door. I couldn’t be happier with the service and they returned my vehicle sparkling clean!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Val, we're delighted to hear you had such a positive experience at Germain Kia of Columbus! Thanks for sharing your feedback, and enjoy the sparkling clean ride!
Such a great experience I had when i visited for key fob
Such a great experience I had when i visited for key fob made and my recalls. The staff were very courteous and kept me updated on the progress. The service department was very personable and told very important information about safety issues if i didnt do the recall, and were very considerate. The waiting area is well equipped for a greater customer experience as well for the kids play area to keep the little one occupied.Keep up the great work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alex, we're delighted to hear about your positive experience with our service department at Germain Kia of Columbus. It's great to know that our team kept you informed and comfortable during your visit. Thank you for the kind words!
Such a great experience I had when i visited for key fob made and my recalls. The staff were very courteous and kept me updated on the progress. The service department was very personable and told very important information about safety issues if i didnt do the recall, and were very considerate. The waiting area is well equipped for a greater customer experience as well for the kids play area to keep the little one occupied.Keep up the great work.
Excellent experience with my service appt, as always.
Excellent experience with my service appt, as always. My advisor, Cody, took great care of me. I goofed on my appt schedule and Cody got me in and taken care of. Always fast and excellent service. I’m a proud Germain Kia customer, and I now own 2 vehicles, both purchased from Germain. My great experience with the purchase of my Kia influenced my purchase of my husband’s new Hyundai.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're delighted to hear about your excellent service experience with Cody at Germain Kia of Columbus! It's fantastic that our team's dedication has made you a proud customer and even influenced another purchase. Thank you for trusting us with both your vehicles, we look forward to serving you again in the future!