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Germain Kia of Columbus

(476 reviews)
Visit Germain Kia of Columbus
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 12:00pm–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (614) 212-2264 (614) 212-2264
Used (614) 212-4639 (614) 212-4639
Service (614) 682-8423 (614) 682-8423

Reviews

(476 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Jesse was wonderful.

Jesse was wonderful. He was very professional and super fine. We will definitely come back again. My son and daughter bought a car from him as well. We totally appreciate him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jill, we're delighted to hear that Jesse provided such a great experience for you and your family at Germain Kia of Columbus. Thank you for the kind words and support! We look forward to seeing you again in the future.

Amazing staff and service.

Amazing staff and service. Highly recommend! Always deliver on their promises. I will be going back for sure!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Chase - We're delighted to hear you had such a positive experience with our team at Germain Kia of Columbus! Thank you for the recommendation, and we look forward to welcoming you back in the future.

Recently bought Kia Carnival and fully satisfied with the

Recently bought Kia Carnival and fully satisfied with the purchase. Full credit to the sale person Muhammad and his team .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sudhanshu, we're delighted to hear that Muhammad and the team at Germain Kia of Columbus made your purchase experience a satisfying one. Enjoy your new Kia Carnival!

I recently purchased a vehicle from Germain Kia of

I recently purchased a vehicle from Germain Kia of Columbus and was really pleased with our experience. They were very helpful and willing to work with us. Johnson was very nice and went above and beyond to help. Thank you for all that you did to help me purchase my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Marisa, we're delighted to hear that Johnson and the team at Germain Kia of Columbus made your vehicle purchase a positive experience. Thank you for choosing us! Enjoy your new ride!

Wonderful experience dealing with Jesse Turley.

Wonderful experience dealing with Jesse Turley. He knows the vehicles on the lot had us test driving with in 5 minutes of walking through the door. Even had us a couple different models of the one vehicles so we could double check features of each one. I wouldn't think twice about going back there when I need another vehicle. Nice work Jesse

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We're delighted to hear that Jesse provided such a seamless experience at Germain Kia of Columbus! It's great to know you felt well taken care of and enjoyed the test drives. We look forward to welcoming you back when you're ready for your next vehicle!

Fair pricing.

Fair pricing...extreme patience and understanding from salesman. Jesse took care of all our needs and the entire process was smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're delighted to hear that Jesse and the team at Germain Kia of Columbus provided you with a smooth experience and fair pricing. Thank you for sharing your positive feedback!

Very professional and willing to show us various options

Very professional and willing to show us various options based on our needs and wants. We are thoroughly enjoying our new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you had a great experience with our team at Germain Kia of Columbus and are enjoying your new vehicle! Thank you for sharing your positive feedback. If there's anything else we can assist with, feel free to reach out!

Excellent service!

Excellent service! Quick recall fix on my 2025 EV9. Professional team, great communication, highly recommended!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the recommendation, Brian! We're happy to hear that our team at Germain Kia of Columbus provided excellent service and communication during the recall repair. Safe travels in your 2025 EV9!

Thoroughly impressed and satisfied with the service I

Thoroughly impressed and satisfied with the service I got. Nate was outstanding, took care of me promptly, and made sure everything was taken care of in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're delighted to hear that Nate provided you with outstanding service at Germain Kia of Columbus! Thank you for sharing your experience, and we hope to see you again soon.

Had an amazing experience at Germain Kia!

Had an amazing experience at Germain Kia! The staff was professional, helpful, and made the entire process smooth. Personally met Muhamed Khan, who was incredible and helped us find the perfect car. Great selection, fair pricing, and excellent customer service. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Walid, we're delighted to hear that Muhamed and the team at Germain Kia of Columbus provided you with an amazing experience! Thank you for recommending us; we hope you're enjoying your new car!