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INFINITI of San Jose

(179 reviews)
Visit INFINITI of San Jose
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–4:00pm
Sunday 10:00am–7:00pm Closed
New (888) 487-6585 (888) 487-6585
Used (866) 430-8490 (866) 430-8490
Service (866) 888-7176 (866) 888-7176

Reviews

(179 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Our sales rep Stephanie was great!

Our sales rep Stephanie was great! She took her time with us, was genuine and very nice. The manager Adel was also very nice. They were professional and low pressure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hello Ann, Thank you so much for your kind words and it was a pleasure meeting you. Congratulations again on your new vehicle and for taking the time to share your feedback with everyone. Sincerely, Adel

Subaru car

We are very pleased with the quality of service that was given to us by Stephanie at Infinity dealership San Jose / Tully , we also want to include our high appreciation to their Manger Aaron Depriest who is SO experienced in car sales, this person ROCKS! They both do ! I will definitely recommend my friends and family to this location! Thanks Erin and Stephanie ??

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the kind words, you are awesome! We truly appreciate you taking the time to let us know you are happy. Sincerely, Aaron de Priest GSM

Purchase experience

The sales associate was very knowledgeable and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Bassilios, Thank you so much for letting us know you had a great experience, hope you love your car. Thank you, Aaron de Priest GSM

Infiniti of San Jose staff are very friendly and

Infiniti of San Jose staff are very friendly and knowledgeable, I was first introduced by Tony at the door and was quick to attend me for my scheduled appointment, Also Julio who explained my options and financing. Definitely giving Infiniti of San Jose 5 stars for great customer service and for being very hospitable. Will definitely recommend to any first time buyer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Julio, Thank you for the kind words and we hope you are loving the new car. Thank you, Aaron de Priest GSM

Infiniti of San Jose’s staff is very helpful and

Infiniti of San Jose’s staff is very helpful and knowledgeable. They seem to genuinely enjoy their jobs and working with each other, making what can be a stressful experience for some, more enjoyable. The salesman I worked with, Tony, took the time to listen to my wants and needs and found me exactly what I was looking for. I was initially intimidated shopping for a car alone as a woman and Tony put my worries at ease and made car shopping an enjoyable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Amanda, Thank you so much for taking the time to let us know about your car buying experience, we hope you absolutely love the new car. Thank you, Aaron de Priest GSM Infiniti of San Jose

Car purchase

Stephanie is a great sales person. No pressure, and got answers to all questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi James, Thank you for taking the time to let us know you had a great experience and we hope you love your new car. Thank you, Aaron de Priest GSM

New Buyer?s of Infiniti

My experience in purchasing new car at Infiniti of San Jose could not have been any better. My sales person Stephanie Coelho and Rodrigo Ramirez was extremely professional , polite and patience and was both best I?ve ever dealt with. The finance person Kim Nguyen and the General Manager Adel Farah was also very professional and friendly . If you are looking to buy a Infiniti, don?t bother going to any other dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Armor, Thank you so much for the kind words and we are so pleased you shared a great experience, hope you love the new car! Thank you, Aaron de Priest GSM

AMAZING SERVICE FROM DENIS!

Denis Polozi is amazing! He greeted my family and I immediately, he helped us with any questions we had. The buying process and everything else felt like a breeze! He is very charismatic and it seemed like he loved helping us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Erwin, Thank you for taking the time to tell us about your experience. So glad it was a great experience and we hope you love the car! Thank you, Aaron de Priest GSM

Outstanding customer focus

The sales rep Stephanie Coelho was very impressive on her focus toward making the customer satisfied on the sales transaction - no pressure at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jin, Thank you so much for taking the time to let us know about your experience, we hope you love your car. Thank you, Aaron de Priest GSM

Great!

Pretty nice shopping car experience, highly recommended. People are friendly and very helpful. They introduce the car which im interest in to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Yi, Thank you so much for taking the time to let us know about your experience, we hope you're enjoying your new car! Sincerely, Adel Farah GM