Reviews
Very clean the people are very friendly l will be...
Very clean the people are very friendly l will be returning in the future love Ryan
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We look forward to helping with your vehicle in the future. Regards, Ryan
I really like working with Ryan, he is patient, speaks very well meaning he makes sure you understand what he is talking about. You all are very blessed to have an advisor that is passionate about the work that he does.
Very satisfied with the service & hospitality.Ryan was...
Very satisfied with the service & hospitality. Ryan was very helpful & the work done in my car was done professionally. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We look forward to helping with your vehicle in the future. Regards, Ryan
Infiniti QX50
Came in here initially wanting a QX60. Stephanie greeted me the moment I walked in thr dealership & was able to get me a test drive on the vehicle. After the test drive, She was able to tell that I liked the car but I didn?t LOVE the car. She asked me aome more questions about my commute and what was missing from the vehicle. She recommended that We take a look at the QX50 & after looking inside & test driving it, she hit the nail on the head! I was head over heels with the car all thanks to Steph! She was able to help me find the car I wanted & was able to make this process and purchase easy as possible. Also thank you for her manager Adel & Ed who made me feel welcomed at the dealership. Ill be referring people to Stephanie & to this dealership in the future
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Josh, Thank you so much for taking the time to let us know how we did and so happy to have assisted you, we hope you love your car! Thank you, Aaron de Priest
Amazing
It was my 2nd time buying a car, however I was still really nervous but Phillip made the experience easy & comfortable. He?s amazing!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Michelle, Thank you so much for taking the time to let us know about your car buying experience, very happy you had a great time with Phillip and hope you love your car. Thank you, Aaron de Priest GSM
Very happy with service department and all staff,...
Very happy with service department and all staff, everyone was very professional and polite while doing the service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. We hope to see you soon! Cheers!- Kevin Tran
Commoner
Very good customer service. My sales associate Philip was very knowledgeable, personal and got me a great deal on my used vehicle.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day! Rick Pham Sales Manager
Service has gone downhill - they did not honor the last...
Service has gone downhill - they did not honor the last service from the 120miles service agreement that I had purchased
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Morning Mr. Kapre Thank you for leaving your review. I am deeply sorry that your maintenance contract with INFINITI had expired. I am glad we were able to absorb some of the cost for you for your service you selected and to provide promises for future discounts as a means of recognizing your loyalty over the years which we documented on your invoice. Please let me know next time you need anything and I will always review to see what I can do to help. Have a wonderful Christmas and all the best for the new year. Kind Regards Richey Barnes Service Manager 408 531 3022
The service work provided by this dealer (Infiniti of San...
The service work provided by this dealer (Infiniti of San Jose) for my Q50 is exceptionally good. The service consultant is very helpful and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi David, Thank you for taking the time to provide feedback on your experience. We look forward to servicing your vehicle in the future! Regards, Ryan Fuller Infiniti of San Jose
I went to Infinity of San Jose regularly for my Qx60...
I went to Infinity of San Jose regularly for my Qx60 maintenance. This place is my favorite dealership. great service, fair price, very professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Martin Thank you for taking the time to review our dealership and your positive comments about Infiniti Of San Jose. We really appreciate the positive feedback. See you next time with your QX60. Kind Regards Richey Barnes Service Manager INFINITI of San jose
I am very pleased with the purchase of a Q50 made at San...
I am very pleased with the purchase of a Q50 made at San Jose Infiniti.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Tony, Thank you for the kind words, hope you are loving the new car! Thank you, Aaron de Priest GSM