INFINITI of San Jose

Service always good, especially Adrian. Feel safe every time I have my car service by SJ Infiniti.

The people I talked to are respectful, professional, portrayed customer service satisfactorily. Honest about their recommendation of what needs to be done. I like the Infiniti cars.

This morning I had a small issue with a lock mechanism on my Infiniti. Adrian helped me resolve it quickly in a professional way. Thank you! Joan Timpany

Avoid anyway possible! Purchased a QX80 from this dealership less than two months ago. The only thing they are concerned about is getting a rating of 10 or the highest possible number of stars. Test drove vehicle while it was covered in dust and pollen. After signing all the paperwork, I discovered scratches on hood. Salesman said, "Don't Worry, we will take care of." Took vehicle in next week for Smartshield Application (Upsell) and service said scratches were too deep and someone would be in contact. Haha. No one calls and I have the scratches taken care of myself. But they keep leaving messages to fill out survey and requesting best scores. WHAT A JOKE!

Infiniti of San Jose is really recommended for servicing our Infinity cars. They have been very professional, efficient, and on time. Jose Masangcay is also a great Consultant that has been helping us for a while... His explanation is easy to understand and he is very patient too. Please keep up the great work !!!

I have been a customer of the dealership for more than 10 years, the staff are very nice and courteous, the service advisors are very well versed

This is my 5th vehicle from this dealership so goes to show how i feel about this place. despite lack of inventory, they happen to have the vehicle that i ended up taking. despite it being a package upgrade over my previous vehicle, they got it at a price range less than my previous car, and in a very unique color that i already got people glancing over. thanks to Philip Miller and Ed in finance...looking forward to enjoying my new Q60 400 RED SPORT AWD. see you in next 3 years....

Very good customer service, Adrian was very helpful from the service department. I recommend San Jose Infiniti for vehicle service.

I always receive top service from this location. The staff is very helpful and friendly. I know I can count on the work and my car runs great!

A first class operation. There was no pressure to buy, but every opportunity to ask questions, test drive in a comfortable fashion, and we were tended to along the way. We were made to feel valued every step of the way.