Reviews
Extremely helpful
Pat was very kind and understanding because I was running late they still took my car for service. Lexus is great when it comes to there service! Marvin was also very helpful in providing me with a loaner. Thank you!!!
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We are so happy to know you enjoyed your service visit while working with both Pat and Marvin. We look forward to seeing you at the dealership
Reliable Car Dealership
Everyone at this dealership is outstanding to work with however, I have to say Martha is my number one service consultant. She has been a tremendous help each time we come in. She is friendly, helpful, knowledgeable, and provides excellent customer service. We will continue being Lexus customers at this location and it's all because of the staff in service and sales!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Elizabeth for taking the time to post your kind review! We are so happy to know you can always count on Martha to assist you with your vehicle needs and provide you with an enjoyable visit for service. We look forward to many more enjoyable experiences with you! Thank you!
No problems
Marvin and Pat were very friendly and professional. I came to the Lexus service center to have my car checked for what I thought was a problem with the car. Marvin addressed my concerns and was able to have my car seen by a mechanic for a diagnostic exam. Thankfully my car came back with no issues! Thanks!
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you John! We are happy to know our staff provided you with an enjoyable experience. We look forward to assisting you with any future vehicle needs you may have. Thank you!
Everyone greets with a smile
25,000 service was done satisfactorily and promptly. Marvin said I could wait and I had the complimentary breakfast which was very nice. Dealership is exceptionally clean. Maintenance is a high priority in eating area and washroom. Pat was also very couteous and friendly. Everyone greeted me with a smile.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Caleb, for your wonderful review! We are so happy to know you had a pleasant experience working with both Pat and Marvin. Thank you for sharing
Malinda in the Service Center
I have been working with Malinda over the passed 7 years with my GS. I appreciate her taking care of my vehicle and making sure I am aware and understand what it needs and costs to keep it running safely. I also appreciate the loaner service and early pick up hours. Thank you Malinda!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Justin for your kind review and loyal business. We look forward to many more enjoyable visits with you!
Everyone greeted with a smile
25,000 service was done satisfactorily and promptly. Marvin said I could wait and I had the complimentary breakfast which was very nice. Dealership is exceptionally clean. Maintenance is a high priority in eating area and washroom. Pat was also very couteous and friendly. Everyone greeted me with a smile.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind review. We are so happy to know you had a pleasant visit while working with both Marvin and Pat. Thank you!
No problem
Marvin and Pat were very friendly and professional. I came to the Lexus service center to have my car checked for what I thought was a problem with the car. Marvin addressed my concerns and was able to have my car seen by a mechanic for a diagnostic exam. Thankfully my car came back with no issues! Thanks!
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so happy to know our staff provided you with an enjoyable visit for service. We look forward to seeing you around. Thank you for your wonderful review!
Detail
Great detailing center with full interior cleaning and exterior wax. Loaner given by Malinda. Great staff Malinda kept me in the loop throughout the day!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you! We look forward to seeing you around the dealership!
Out of Area Graduation Present
We were looking for a specific car and colors. We found it online through Cars.com Bredemann was more than accommodating. Chuck was response and was aware we were in Washington state. He helped coordinate a third party inspection, paperwork was sent via overnight to us and went smooth. Chuck also coordinated the car shipper, arranged for it to be cleaned and picked up by the transporter. The car was bought sight unseen other than the inspection company. Chuck knew it was for my daughter and he took special care of us I felt. Even answering his phones on a day off. We are happy with the car, glad we bought a certified car for our daughter.... I would not hesitate at all to recommend Chuck at Bredemann.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Michael for taking the time to post this kind review and share your experience with us online. Chuck is a true asset to our Bredemann sales team and we are so happy to know you enjoyed working with him. Congratulations to your daughter on her new ride! We wish you many miles of happy and memorable driving!
Phone for my car
Fast help from Malinda and Martha for climate control help and navigation! Smart girls and very friendly!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to post this review! We are so happy to know you can rely on Malinda and Martha to accommodate your needs and make your visit a positive one! Thank you!