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Fields Lexus Glenview

(2,862 reviews)
Visit Fields Lexus Glenview
Sales hours: 9:00am to 6:00pm
Service hours: 6:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–7:00pm
Tuesday 9:00am–8:00pm 6:00am–7:00pm
Wednesday 9:00am–8:00pm 6:00am–7:00pm
Thursday 9:00am–8:00pm 6:00am–7:00pm
Friday 9:00am–6:00pm 6:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award
2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (847) 400-1567 (847) 400-1567
Used (847) 790-7339 (847) 790-7339
Service (847) 892-4178 (847) 892-4178

Reviews

(2,862 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Lexus Glenview from DealerRater.

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Wonderful

We have a seven year old Lexus SUV, Marvin has always been our service rep and has been WONDERFUL. He is honest and never does any work without consulting us first. If Marvin is busy, Pat is another rep that helps us and she is just as wonderful. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you Nile, for posting this wonderful review! We are so happy to know both Marvin and Pat have always provided you with an enjoyable visit for service!!

On a scale of 1-10. They get an 11!

Much thanks to Pat and Marvin for the excellent customer service! You are awesome. On a scale of 1-10, I give you an 11.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you Billy, for your awesome rating!

Works with your budget

My experience at Bredemann Lexus was outstanding. Service advisors Marvin and Pat were friendly funny and to the point. They explained all my options within my budget. I highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to post this kind review and leave us this wonderful rating! We look forward to seeing you around the dealership!

Dealer response

Thank you for taking the time to post this kind review and leave us this wonderful rating! We look forward to seeing you around the dealership!

An Honestly Enjoyable Experience

I was considering the purchase of a new Lexus. I shopped around other dealerships just to see if it was a good time to trade-in and purchase a new car. At these other dealerships the pressure to purchase was subtle, but it was there. Not so at Bredemann. I had looked into purchasing an RX as a Christmas present for my wife in 2015, and although I did not purchase the car, the lady with whom I spoke, Angela Stefaneas, was so helpful and assisted me in any way she could, that I thought that I'd give Bredemann a visit. Everyone was so friendly. I was introduced to Brad Bildsten and spoke to him at length about a possible trade-in for my older car, and the purchase or lease of a new ES. We took a test ride, came back to his office, and talked about cost. Everything was out-in-front, and I was afforded credits on my trade-in in addition to the trade-in value of my old car of which I was unaware to reduce my cost further. Bredemann had the color, interior, and options that I wanted, and within about an hour and one-half, the deal was done. It was a most enjoyable experience. I was treated fairly, honestly, and am very pleased with my purchase. I believe I have cemented my dealer of choice for future Lexus purchases. I'd suggest that anyone reading this review to do themselves a favor. Consider Bredemann Lexus for your next purchase. I'm extremely happy, and believe you will too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We pride ourselves on providing exceptional customer service throughout the dealership and we are so pleased to read about your experience. We appreciate you taking the time out of your day to post this wonderful review and share your experiences with us online. Congratulations on your new Lexus! We look forward to many more enjoyable visits with you and assisting you with any vehicle needs you may have. Happy driving!

Lexus Service Experience

Malinda and Martha exceed all expectations! They are smart, patient and know exactly what is needed on my RX. They are both professional and represent Lexus in a way that makes coming in for service enjoyable, from our first visit until now 3 years later. Lexus in Glenview comes highly recommended by our family. Thank you Martha for helping us on our last visit while Malinda was not available at that moment!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you Kimberley for leaving such a wonderful review! We are so happy to our service gals have always provided you with enjoyable experience during your visits for service. We truly appreciate your kind and loyal business. Thank you!!

Friendly People, Great Place

My recent service visit was a wonderful experience with Christine and Malinda. It is always a pleasure to see friendly faces and they remember me by my name! I enjoy bringing my car to the dealer not only because the service and mechanics are honest and loyal but because the front desk staff (Chris & Malinda) are personable. I enjoy their company and conversation! Thank you for making me feel special and welcome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so happy to know both Christina and Malinda provide you with a positive and welcoming experience during each and every visit with us. We look forward to seeing you around! Thank you Rhonda!

Friendly Place Great People

My recent service visit was a wonderful experience with Christine and Malinda. It is always a pleasure to see friendly faces and they remember me by my name! I enjoy bringing my car to the dealer not only because the service and mechanics are honest and loyal but because the front desk staff (Chris & Malinda) are personable. I enjoy their company and conversation! Thank you for making me feel special and welcome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are so happy to know both Christina and Malinda provide you with a positive and welcoming experience during each and every visit with us. We look forward to seeing you around! Thank you Rhonda!

service experience

Malinda and Martha exceed all expectations! They are smart, patient and know exactly what is needed on my RX. They are both professional and represent Lexus in a way that makes coming in for service enjoyable, from our first visit until now 3 years later. Lexus in Glenview comes highly recommended by our family. Thank you Martha for helping us on our last visit while Malinda was not available at that moment!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Kimberly for your wonderful review! We look forward to many more enjoyable visits with you. Happy Driving!!

Very helpful

Pat was very kind and understanding because I was running late they still took my car for service. Lexus is great when it comes to there service! Marvin was also very helpful in providing me with a loaner. Thank you!!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind review! We are so happy to know both Marvin and Pat were able to assist you with your vehicle needs! Thank you!!

Knowledgeable

Service Advisors (Pat and Marvin) were very polite and knowledgeable. I would definitely go back with my car and tell my friends and family to have their car service at Bredemann Lexus.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your wonderful review and kind rating!!