Reviews
Tengan cuidado con esta empresa.
Tengan cuidado con esta empresa. Les forzarán a comprar coberturas que nadie necesita. Pagarás de más 3,000 a 5,000 dólares. Los vendedores te hacen mucha presión y te fuerzan a cerrar el mismo día.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Juan Carlos, lamento escuchar sobre esta experiencia. No es nuestra intención presionar a nuestros clientes ni hacerles pagar de más. Me gustaría hablar con usted para entender mejor lo sucedido y buscar una solución adecuada. Por favor, contácteme cuando pueda. Gracias, Paul Brundage - General Manager - 561-453-2961
Got me to the dealership after I called if the car was
Got me to the dealership after I called if the car was available, salesman went to get the keys, came back said the car was sold, wasted my time driving there, will never buy from this dealer
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We apologize for the inconvenience and frustration you experienced. This is not the level of service we aim to provide, and we understand how disappointing this must have been. Please reach out directly so we can address your concerns further. Thank you, Paul Brundage - General Manager - 561-453-2961
********** Do not buy a car at Hgreg ***************
********** Do not buy a car at Hgreg *************** They force you to pay a Elite Protection Plan for 1,495 that covers Paint, Fabric and Tire. Of course i don't needed it. They told me it was a fool decision not to buy the Gap insurance for 1,499. With my high credit score a company called Ally gave me an interest of 15.7%. I ended up paying 20,000 plus the extremely high interest for a car that is worth 13,000. I will post this review on a weekly basis. ********** Do not buy a car at Hgreg ***************
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Juan Carlos, I'm sorry to hear about your experience. We aim for transparency and fairness in all our transactions, so this feedback is concerning. I'd like the opportunity to discuss this further with you and see how we can address these issues. Please reach out when you have a moment. Thank you, Paul Brundage - General Manager - 561-453-2961
Very unprofessional.
Very unprofessional. I took off work to see a specific car. I get here and car was already sold. They scheduled my appointment to look at car knowing the car was already sold. Disrespectful of customers time. I actually question the fact that they even had the car or just used its listing to bait customers to dealership.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I apologize for the inconvenience and frustration you experienced. Scheduling an appointment for a car that was already sold is certainly not how we aim to conduct business, and I understand your concerns about transparency. We value our customers' time and would like to make this right if possible. Please reach out at your convenience so we can discuss further. Thank you, Paul Brundage - General Manager - 561-453-2961
Do not go there!
Do not go there!!!! They sold me completely broken car!!! After I called them, their respond is SORRY . Bad, really bad experience!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Terrible experience.
Terrible experience. Can’t buy cash because they add $5k to the price on xx fees.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Boris - It's hard to see that we didn't earn five stars after your visit. If you're willing, I would appreciate the chance to speak with you about this directly and see if there is anything that I can do to help. Please consider getting in touch. Thank you, Paul Brundage - General Manager - 561-453-2961
The pictures are extremely deceiving and cut out/hide
The pictures are extremely deceiving and cut out/hide body damage on the vehicle. xxxxxxx salesman too that will say your car is a xxx all while saying they cannot fix the glaring problems with their vehicle they want to sell to you. I highly recommend AVOIDING this dealership at all costs
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Michael, I'm sorry to receive this feedback. We strive for transparency in all our dealings and it's concerning that you felt misled. If you're open to discussing this further, please reach out at your earliest convenience so we can address all issues directly. Thank you, Paul Brundage - General Manager - 561-453-2961
I made an appointment to see the car, I was told by Lucas
I made an appointment to see the car, I was told by Lucas that it was available when I arrived after driving an hour to the dealership I was told I wasn’t going to be able to see the car because it was out for service this was very unprofessional.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Betsy, I'm really sorry to learn about your experience. It's not our intention to inconvenience you in any way. I'd like to step in and see if I can help rectify this situation. Please reach out when you have a moment so we can discuss further - thank you, Paul Brundage - General Manager - 561-453-2961
Very pleasant shopping experience.
Very pleasant shopping experience. Larry Joseph, our sales associate, was knowledgeable and helpful. He took his time with our questions and concerns. Would definitely recommend visiting this dealership and working with Larry.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Steven, we're glad to know Larry was able to assist you and answer all your questions at HGreg West Palm Beach. Thanks for recommending us!
Choosing Hgreg was a great decision because they made
Choosing Hgreg was a great decision because they made the process easy. Geraldine was awesome, professional, and gave me her honest feedback and advice to make sure I was well informed. No gimicks with her! She guided me patiently throughout the whole process and made herself available to me for any questions. I ended up very satisfied with my very first car purchase. I will be driving my car with a smile on my face
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Esther, we're so glad to know that Geraldine was able to guide you through your first car purchase at HGreg West Palm Beach. We hope you continue driving with a smile on your face!