Reviews
The pictures are extremely deceiving and cut out/hide
The pictures are extremely deceiving and cut out/hide body damage on the vehicle. xxxxxxx salesman too that will say your car is a xxx all while saying they cannot fix the glaring problems with their vehicle they want to sell to you. I highly recommend AVOIDING this dealership at all costs
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Michael, I'm sorry to receive this feedback. We strive for transparency in all our dealings and it's concerning that you felt misled. If you're open to discussing this further, please reach out at your earliest convenience so we can address all issues directly. Thank you, Paul Brundage - General Manager - 561-453-2961
I made an appointment to see the car, I was told by Lucas
I made an appointment to see the car, I was told by Lucas that it was available when I arrived after driving an hour to the dealership I was told I wasn’t going to be able to see the car because it was out for service this was very unprofessional.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Betsy, I'm really sorry to learn about your experience. It's not our intention to inconvenience you in any way. I'd like to step in and see if I can help rectify this situation. Please reach out when you have a moment so we can discuss further - thank you, Paul Brundage - General Manager - 561-453-2961
Very pleasant shopping experience.
Very pleasant shopping experience. Larry Joseph, our sales associate, was knowledgeable and helpful. He took his time with our questions and concerns. Would definitely recommend visiting this dealership and working with Larry.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Steven, we're glad to know Larry was able to assist you and answer all your questions at HGreg West Palm Beach. Thanks for recommending us!
Choosing Hgreg was a great decision because they made
Choosing Hgreg was a great decision because they made the process easy. Geraldine was awesome, professional, and gave me her honest feedback and advice to make sure I was well informed. No gimicks with her! She guided me patiently throughout the whole process and made herself available to me for any questions. I ended up very satisfied with my very first car purchase. I will be driving my car with a smile on my face
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Esther, we're so glad to know that Geraldine was able to guide you through your first car purchase at HGreg West Palm Beach. We hope you continue driving with a smile on your face!
Called on an SUV that was showing minor damage on Carfax.
Called on an SUV that was showing minor damage on Carfax. Talked to a couple folks there and they assured me the car was really clean. I made the 2 hour drive from Melbourne to wait 20 minutes for them to find some keys. Walk out and look at it, TRASHED! The car was filthy but not bad enough to notice it had clearly been hit on both sides, as well. They totally mislead me and wasted 5 hours of my time. Stay away from this xxxxbox.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Doug, I'm sincerely sorry to read about your experience. It's never our intention to mislead or misguide our customers, so this is concerning feedback to hear. We strive for transparency and it seems we've fallen short in this instance. Your feedback is valuable and will be used to improve our service moving forward. Please reach out so we can discuss this further, and assist you in the best way possible moving forward - Thank you, Paul Brundage - General Manager - 561-453-2961
Bait and switch!
Bait and switch! They get you into the dealership and then, when it's time to go over the financing, they tack on close to $4k in extras! When I called them out on it, they said "it's right on our website!" The "bait" price is in BOLD and 20 font, but the "switch" price is in super, magnifying glass small font....ALL THE WAY AT THE BOTTOM OF THE WEBPAGE. Don't waste your time with these TYPICAL DECEPTIVE CAR SALESMEN!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
John, I'm sorry to hear about your experience. We strive for transparency in all our dealings and it's concerning that you felt misled. It's important we address this issue directly so we can ensure clarity moving forward. Please reach out when you have a moment so we can discuss further details of your visit. Thank you, Paul Brundage - General Manager - 561-453-2961
WARNING this dealership are SCAMMERS 100% advertise a car
WARNING this dealership are SCAMMERS 100% advertise a car and price when get their car is not automatic as advertised then show me similar car and when i asked how much out the door they added on $5 THOUSAND dollars in fees on a 8500 car so for a 8500 car will cost over 13k ARE YOU OUT OF YOUR SKULLS, DO NOT GO HERE UNLESS YOU WANT TO GET RIPPED OFF ADVERTISED PRICE IS NOWHERE IN BALLPARK OF WHAT PRICE WILL ACTUALLY BE AVOID THIS PLACE LIKE THE PLAGUE
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We're really sorry to read about your experience. It's important for us that our customers feel they are getting a fair deal, and it seems we've missed the mark in this case. We would appreciate the opportunity to discuss these fees with you directly and clarify any misunderstandings. Please reach out at your earliest convenience so we can address this matter properly. Thank you, Paul Brundage - General Manager - 561-453-2961
Rip off artists.
Rip off artists. Classic bait and switch. Called and confirmed the car I wanted was there. They said yes. Called again before I left the house to confirm car was there. They said yes. Once I got there..."oh, that car was sold. But we have other ones..." Caricature of a sleazy used car dealer. Stay away. Way better places out there to waste your time on them.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Alan, I'm really sorry to read about your experience. It's never our intention to mislead or disappoint anyone, and we take claims like this very seriously. We would appreciate the opportunity to discuss this further with you so that we can better understand what happened here and work toward a resolution. Please reach out at your earliest convenience. Thank you, Paul Brundage - General Manager - 561-453-2961
Denson was a great sales person he takes care of his
Denson was a great sales person he takes care of his customers. he was the best of them all
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pamela, thank you for sharing this glowing praise! We're thrilled Denson demonstrated our commitment to customer service at HGreg West Palm Beach. Until next time!
Denson was a great sales person he takes care of his
Denson was a great sales person he takes care of his customers. he was the best of them all
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pamela, thank you for sharing this glowing praise! We're thrilled Denson demonstrated our commitment to customer service at HGreg West Palm Beach. Until next time!