HGreg.com West Palm Beach

The worst service in the world, they are thieves. They sell damaged cars and only give a 5-day warranty. I bought a 2017 Hyundai Santa Fe Sport 1 month ago and I have already had to take it to the mechanic twice due to engine failures. When I wrote to the seller that he was "the seller of the month" I got no response. Now it seems that the engine is burning oil and no one is going to answer for this. Don't waste your time shopping at Hgreg.

Worst management and staff they ignore your calls when you need them but calling non stop when they need you to sign paperwork after the next you get a call from them saying car already sold in think they just want people information so they can use for other things?💩💩🤡🤡

There isn’t a rating low enough for this dealership. After calling and discussing a 2016 Corvette that I was assured was on the WPB lot and receiving 6 text messages in less then 12 hours making sure I was coming the next day, even one just an hour before arrival I’m told by the sales team the corvette is not there and in fact it was sent out for repairs at least three days earlier. I drove for over two hours and 100+ miles for this nonsense with absolutely no apologies or reason for this happening, just oh well don’t know what to tell you vehicle not here. I doubt the vehicle even exist. It’s likely a vehicle priced just right to lure potential buyers into the dealership. Afterwards I see that there are literally 100’s of dissatisfied customers who have encountered every form of dishonesty and been scammed but every imaginable tactic possible. Stay away from this dealership and let everyone you know to beware.

Horrible customer service, shady prices. They secretly hype insurance on the deal, huge regret. Never again . Three months waiting for a refund, no one to take your call.

If a no star was an option, I would have picked no star. This place is not professional. I was told the the protective package will be removed. Once my created was run which I take precautions to let people do, paperwork came and the protective package was still on the paperwork. I informed them I can’t buy the car when I was told the protective package was not removed. The salesman just walked away and left all my papers on the counter.

These people are total liars, told me that the truck was put through a multi point vehicle inspection which wasn't done, oil wasn't changed, air filter was filthy, oil level was low, no wiper fluid torn wiper blades tires had 4 different pressures etc.. run fast don't buy here they add a bunch of charges to the vehicle so you are paying the same as anywhere else

Scam company… It was quite a disappointing experience, and I regret not checking reviews in advance. I'd advise others to be cautious, as I later discovered this company has mainly one-star reviews on Trustpilot, which I wish I had known earlier. Before I waisting my time. I called them to inquire about the car's availability, and they confirmed it and scheduled an appointment. I drove 1.5 hours to get there, but upon arrival, they informed me that only one car was available, and that car was in poor condition, quite dirty, and had numerous missing or broken plastic parts.

I was asked to bring the vehicle in so they could give me an idea of the trade-in value of my car. After I received the lowest offer for my car, which is in perfect condition, I looked at a few vehicles. All the vehicles they showed were with issues inside and out. I have never seen so much rust and corrosion on a vehicle They say the cars have passed mechanical inspection and they ask you to pay for it at the final price The only vehicle I was okay with corrosion-wise had a significant issue, WHICH I found during the test drive, and they said I would have to come to them to for them to fix it, and if it doesn't work, then I go and try to fix it with the warranty process. They gave me the lowest trade-in value for my vehicle. If your time is valuable, do not waste it there !!!

Recomiendo visitar ese Dialer, Gabriel, Anthony,Camilo, la financista, todos son un gran equipo y pude comprar mi primer auto en los EEUU gracias a su colaboración. Muy especial la atención de Gabriel que en todo momento nos acompaño y nos orientó a lograr nuestra compra. Felicidades

After conducting an online research on the trade-in value of my car; online trade in value $7500.00 to $8900.00; depending on condition; retail value of $11,900 to 13,900 also depending on condition. The prospective replacement cost of the car I want to buy vary form $14,000 to 18,000. I called the HGreg of Palm Beach for the car I was interested in buying. Being in the southern part of Ft.Lauderdale, I was advised to have my car appraised at the much closer HGreg North Miami location. The North Miami manager advised me: "the marketing location of North Miami would cause the appraisal value of my car to greatly fluctuate than if it was to be appraised in the Palm Beach dealership. The appraised amount given in the North Miami location was exceedingly low; $5500.00. I decided to travel the 57 miles to the Palm Beach location to have my car re-appraised and possibly close the deal. When I arrived, I was told; "the appraisal value given by any one of the HHGreg dealers are the same all over Florida will not be changed or re-appraised." Finally, I decided to travel a couple of hours west, to Venice Florida where I bought a much newer car at a much lower price and was offered $7900.00 for my car, a $2400.00 increase from the $5500.00 that was given to me by HGreg. With such contradictory statements and the associated low appraised value, HHGreg should be reserved for MYOPIA sufferers only. I shall forever, avoid all HGreg dealerships in the future for their lack of honesty and manipulative tactics.