HGreg.com West Palm Beach

akm was a very good salesperson, very nice cars clean place!! recommend for everyone to come here! excellent service and amazing people to talk with

I had a great experience buying a new car from Hgreg .Antony And Ben, were e a true professional and it was obvious, I'm quite cautious when purchasing this type of value; however, they were able to answer any queries that I had and took us on a detailed tour of the inside and out of the car. Very pleased with the purchase we did with Antony through that end. Their attention to detail and our, satisfaction was unparalleled- going above and beyond in every aspect! This was an easy process. both of them were a pleasure to deal with, open, and honest throughout. Finally, this would not have been possible without the help of the finance manager. Thank you for all your help and patience in making our dream come true. Highly recommended to anyone looking to buy a car we walked out happy and appreciate the great customer service. Kindly, Yacenia and landin

I'm mostly pleased with the vehicle I purchased and the price. I can't say I'm at all impressed with the dealership and their service. This company claims to "redefine the car buying experience". This is what I found that to mean: 1. During the car buying experience, it was often hard to get calls back and questions answered. 2. Once the car was sold to me, the salesperson disappeared and was not to be found. 3. When I completed the finance documents, they tacked on the license plate and said goodbye. Despite the document they had me sign earlier that said they would walk me through the car features and functions, nobody did this or even offered to do it. The car was not fueled, either, as the salesman promised. 4. Good luck trying to speak to a manager after your purchase. I called several times and was told a manager would call me back within ten minutes. No calls, three times in a row. 5. My car was missing a second key and a passenger floor mat. I complained, finally, to a "manager" that I finally reached after trying all day. All he could do is tell me is that even though the description said "upgraded floor mats" that if it was missing, tough luck. And, no second key...that's just how it comes. So much for my $1,000 dealer prep fee. Needless to say, this may be "redfefined car buying experience", but I found it to be horrible customer service. Once you buy, they are done with you.

Great Experience! I drove 45 Miles to HGreg WestPalm to find the right car at a fair price. The salesman, Mr. Alejandro O., helped me test drive the car and provided all reports/history of it. The finance process was painless and fast. Mr. Armando B., the finance manager, was friendly and not pushy. I am very satisfied with the total experience. Congrats Team

We purchased a BMW 4 series at the HGREG location in west palm beach. The salesperson was very helpful. After agreeing on everything we were sent into the finance office to work with Anthony Wolter. This process took a very long time and Anthony was very confusing. The payment was much higher than we were expecting and he informed us it was because of the add-on products that the bank required us to purchase. After we got home and began to review all of the paperwork, none of the documents pertaining to the “add-on” products were in there. After discussing and the extra $10,000 in products that we did not want or knew that we Had to take, we decided to return the vehicle. We spoke with “Richard”, Anthony’s supervisor, or so we were told. He advised that we signed the documents and it had been longer than 3 days since our purchase so there was nothing he could do either. We feel like we were severely taken advantage of by Anthony and his deception and trickery is normal business for him and his supervisor Richard. I would highly encourage anyone thinking about dealing with this dealership and these 2 especially, to make sure you look at Every form closely and compare the amount financed to the amount you are told by the sales department. We will be reporting to the Better Business Bureau also.

Courtney Wilson was a breath of fresh air! He really made the whole car buying process pleasant and easy. The whole process and environment for buying a car was just great. Highly recommend.

had two vehicles we were looking for. they did not have the one of them. we asked to see a one they had listed, we wanted to sit in it and take a test drive. It wasn't ready yet but they asst. sales manager (ben noymiler) made it happen. we did not purchase this particular vehicle, because we really wanted the one they did not have. But they were they best and the next time we are needing another vehicle we will definitely come back. our sales associate, catalina was super nice and really tried to help us. they did not pressure us and understood what we were looking for. we highly recommend this car lot. prices were also very good.

Very nice location , very good costumer service , we are so happy to have this store in our neighborhood , the employees are very professional and very helpfull